Category: Network

Sonic Core Voice Maintenance

Tonight, 5/3/2016 at 11:59pm we will be upgrading a piece of equipment that is part of our core voice infrastructure.  There should be no impact to calls that are all ready in progress, but there may be a brief delay when completing a newly dialed call during the maintenance window.  Expected completion of the maintenance is 2 hours.

-Brandon

Update – Maintenance is being postponed until tomorrow night, 5/4/2016

-Brandon

Update – Maintenance will be pushed out one more day to 5/5/2016 at 11:59pm

-Brandon

Update – Maintenance is completed. 5/6/2016 at 12:15am

Brian

Sonic Fusion Fiber Maintenance (San Francisco / Brentwood)

Beginning tonight, 4/26/2016 at 11:59pm we will be preforming upgrades to the equipment serving San Francisco and Brentwood Fusion Fiber.  Actual customer downtime should be around 10 minutes.  Estimated time of completion is 3am.

Update(2:22am): Maintenance complete

-Brandon

Sonic Core Voice Network Maintenance

Beginning tonight, 4/25/2016 at 11:59pm we will be performing a soft protection switch on a piece of our core voice equipment.  There should be no impact from this as the equipment is fully redundant, however it is possible that customers may experience a slight blip in voice quality when the protection switch happens.  Estimated time to complete is 10 minutes.

-Brandon

 

This will be postponed till tomorrow night, 4/26 at 11:59pm

-Brandon

 

Maintenance complete

-Brandon

Sonic Fiber Maintenance – San Francisco

Starting tonight at 11:59pm we will be performing maintenance in San Francisco on a small subset of customers in the sunset district for Fusion Fiber services.  Estimated downtime is 10 – 15 minutes.

-Brandon