Category: Network

Oakland – Fusion Fiber Intrusive Maintenance

  Update 3/17/22 2:36AM: This maintenance is now complete.
  Update: This has been rescheduled for 3/17 starting at 2:00 AM

Tomorrow night (3/16/22), starting at 2:00 AM, a subset of customers in the Oakland area will experience approximately 45 minutes of downtime while we perform upgrades to equipment serving them. The maintenance window will be 4 hours.

-Network Engineering

South Oakland – Fusion DSL and Flexlink Emergency Maintenance

Update 2/8/22 12:40AM: This maintenance is now complete.

Tonight (2/7/22) starting at 11:59PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in southern Oakland. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 4 hours.

-Network Engineering

 

 

Northern California Core Maintenance

Update 12:52AM: This work is now complete.

Tomorrow, 11/9/21, starting at 11:59 PM, we will be performing non-intrusive maintenance on core routing equipment in our northern California network.

We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering

Northern California Core Maintenance

Update 10/8/21 12:47AM: This work is now complete

Tonight, 10/7/21, starting at 11:59 PM, we will be performing non-intrusive maintenance on core routing equipment in our northern California network.

We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering

Northern California Core Maintenance

Update 9/30/21 1:20AM: This work is now complete

 

Tonight, 9/29/21, starting at 11:59 PM, we will be performing non-intrusive maintenance on core routing equipment in our northern California network.

We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering

Northern California Core Maintenance

Update 12:21AM: Tonight’s maintenance has been successfully completed.

 

Tonight, 9/14/21, starting at 11:59 PM, we will be performing non-intrusive maintenance on core routing equipment in our northern California network. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering

Non Intrusive Systems Maintenance

Update 6/4 12:35AM: Maintenance successfully completed for tonight.

Tonight at 11:59, we will be performing maintenance on network hardware that up-links servers for a variety of Sonic services including email and web hosting.  All involved equipment is redundant and we do not expect any impact to Sonic customers.  The maintenance window is open until 4am.

-Network Engineering and Systems

Northern California Core Maintenance

Update 5/26 12:33AM: Maintenance successfully completed for tonight.

Tonight (5/25) at 11:59PM, we will be performing maintenance on core routing equipment that is part of our bay area ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering

Northern California Core Maintenance

Update 5/19 12:40AM: Maintenance successfully completed for tonight.
Tonight (5/18) at 11:59PM, we will be performing maintenance on core routing equipment that is part of our bay area ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering

Northern California Core Maintenance

Update 5/18 12:40AM: Maintenance is complete for tonight. A short unexpected 2-3 minute service interruption may have been experienced by colocation customers.

Tonight (5/17) at 11:59PM, we will be performing maintenance on core routing equipment that is part of our bay area ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering