This maintenance is now complete.
Tomorrow night (5/20/2015) beginning at 11:59PM PDT, we will be performing a software upgrade of routers serving business park customers in Santa Rosa. The expected customer outage is expected to last 15-20 minutes.
-Tim J.
This maintenance is now complete.
Tomorrow night (5/20/2015) beginning at 11:59PM PDT we will be performing software upgrades on core routers in the bay area. No customer impact is expected from this as traffic will be re-routed during the maintenance.
-Tim J.
Customers in the Salinas area on legacy DSL experienced an approximately 20 minute outage that is now resolved.
-Tim J.
A regular automatic system update applied at 04:56AM this morning broke the Fusion Voicemail application services, including the internal RPC services used by the Membertools to check the status of a user’s Voicemail account. The simple fix was applied at 8:28AM once the issues were brought to our attention. During this period calls to Voicemail resulted in a fast-busy and mebertools logins would return a blank page. Unfortunately, our monitoring did pick up the failure but the alert wasn’t recognized as a service impacting issue. -Kelsey
The support department will be closing at 6 P.M. Tomorrow evening. We will return to work at 8 A.M. Saturday morning.
Beginning tonight at midnight I will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the East Bay and a small subset of customers in Santa Ana. Expected downtime is around 45 minutes.
-Brandon
Maintenance is now complete
-Brandon
Tonight beginning at 11:59PM PDT we will be performing a software upgrade of a router in San Francisco. No customer impact is expected from this maintenance.
-Tim J.
Tonight 5/4/15 beginning at 11:59PM PDT we will be performing intrusive maintenance on a router serving customers in Anaheim. This is expected to last 30-45 minutes.
-Tim J.
Tonight starting at 11:59PM PDT we will be performing a software upgrade of a router in San Francisco. No customer impact is expected from this.
-Tim J.
Beginning tonight at midnight I will be performing intrusive maintenance on equipment serving a small subset of Fusion and FlexLink customers in Anaheim. Expected downtime is around ~45 minutes.
-Brandon
Maintenance is not complete, thank you
-Brandon