Category: Uncategorized

1:40AM – This maintenance is now complete.

Tonight 2/25/2015 beginning at 11:59PM we will be performing a software upgrade of portions of our voice network in Santa Rosa. No customer impact is expected from this.

-Tim J.

2/24/2015 – This maintenance has been postponed. A new MOTD will be posted when this is re-scheduled.

Tomorrow night, 2/25/2015, starting at 11:59PM we will be performing software upgrades of routers serving Fiber DIA customers in Santa Rosa business parks. The expected outage times are approximately 30 minutes.

-Tim J.

2/24/2015 – This maintenance has been postponed. A new MOTD will be posted when this is re-scheduled.

On Wednesday night, 2/25/2015, beginning at 11:59PM PST we will be performing a software upgrade of a router serving Fiber DIA customers in the San Francisco LATA. The expected outage for this should be less than 30 minutes.

-Tim J.

At ~2:30pm this afternoon our mail cluster began to experience instability due to an applied security update. As of 3 pm the service is back up and running, and users should be able to log in to POP3 and IMAP services.

Grant and SOC

We are currently applying patches and rebooting selected systems that are affected by the GHOST vulnerability announced earlier today (CVE-2015-0235.)  A few services may be briefly unavailable as the systems handling them are taken care of.  If you maintain linux systems, be sure to check for and apply any updates to glibc!  -Kelsey

UPDATE: Maintenance complete.

At 11:59pm we will be performing updates on our database cluster. This will result in a momentary interruption to our hosted customer databases, and some of our customer facing tools.

-Grant and SOC

Sunday 1/11/2015 at 10PM PST we will be performing non-intrusive voice network maintenance on equipment in Santa Rosa that serves large areas of our network. This maintenance should not affect customers at all. This maintenance is expected to last 10-20 minutes.

-Tim J.

We will be performing emergency maintenance on equipment serving a subset of Fusion/FlexLink subscribers in Santa Rosa. Expected downtime is less than 30 minutes.

Update: Maintenance complete, all services restored.

-Tomoc and Tim

Tonight starting at 11:59PM PST we will be doing network maintenance on several devices in our San Francisco pop. Some legacy DSL customers may notice brief service outages as a card is swapped. No other major impact is expected.

-Tim J.

Tonight, December 18, starting at 7:00pm, aggregation equipment serving a small subset of legacy DSL subscribers failed. We are working to restore service as soon as possible.

Update: Service restored

-Tomoc