Category: Upgrades

Northern California Telecom Maintenance

Update (2:01AM): Maintenance complete

Tonight, June 30, starting at 11:59pm, we will be performing maintenance on core equipment in the Richmond, Hayward, and San Jose areas. Although end to end connectivity should not be affected, customers may experience a brief period of routing instability.

-Michael and Tomoc

Healdsburg – Fusion/FlexLink Intrusive Maintenance

Update (3:05 AM): Maintenance complete

Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Healdsburg. Expected downtime for this operation can be up to 2 hours, but is typically under 30 minutes for most customers.

-Michael

System Maintenance

UPDATE: Maintenance complete

 

Starting at 11:59pm SOC will be running system updates. The following services may experience brief interruptions:

Webmail
IMAP/POP3/SMTP
IPv6 tunnels
Membertools

Interruptions to individual services will be brief, and the Maintenance window is expected to last until 1am.

-Grant and SOC

System Maintenance

Starting at 11:59pm SOC will be running system updates. The following services may experience brief interruptions:

  • Webmail
  • IMAP/POP3/SMTP
  • Customer MySQL databases
  • IPv6 tunnels
  • FTP
  • Membertools

Interruptions to individual services will be brief, and the Maintenance window is expected to last until 1am.

-Grant and SOC

Telecom Core Router Maintenance

Beginning tonight at midnight, we will be performing non-intrusive maintenance on core routing equipment serving our telecom network in Northern California. No customer impact is expected.

-Michael

Santa Cruz – Fusion/FlexLink Intrusive Maintenance (April 13th and 14th)

Update(1:20AM): This maintenance is now complete.

Both tonight (April 13th, 2016) and tomorrow night (April 14th, 2016) beginning at midnight we will be performing upgrades on equipment serving a subset of Fusion and Flexlink customers in Santa Cruz. Expected downtime for each operation can be up to 1 hour, but is typically under 30 minutes for most customers.

-Michael and Robbie

Server Upgrades

Update: Maintenance complete.

Tonight at 10pm, Operations will be upgrading one of the servers responsible for handling account and web-based services. During this time, Member Tools and Sign-ups will be unavailable. The expected downtime is 30 minutes.

— Joe @ System Operations Team

Scheduled System Maintenance

Update: Maintenance complete.

Tonight at 11pm we will be performing updates to several systems; Impacted customer facing services will include mail and member tools.  Any interruptions to service should be brief and the maintenance should be completed within 1 hour. Thank you.

System Maintenance

System Operations will be performing updates tonight starting at 11:59pm.  We do not anticipate any impact to customer services and maintenance should be completed within 1 hour.

System Maintenence Tonight.

Update: Maintenance complete

Tonight starting at 11:59pm SOC will be updating software on some of our core systems. The following services may experience brief interruptions:

  • Website hosting
  • IPv6 tunnels
  • Incoming and outgoing mail

We will also be upgrading the SSL certificate for imap.sonic.net from SHA1 to SHA256. This is the last of our SSL certificates that we need to upgrade so we don’t expect most clients to have problems, but very old mail clients may not support the new certificate.

 

-Grant, Joe, and SOC