Category: Voice

San Francisco – Fusion/FlexLink Intrusive Maintenance

Update (1:23AM): Maintenance complete

Beginning tonight at midnight, we will be performing maintenance on equipment serving a subset of Fusion and FlexLink customers in San Francisco. This maintenance is for copper based services only, and Fusion Fiber customers will be unaffected. Downtime is expected to be about 15 minutes.

-Network Engineering

Sebastopol and Guerneville Fusion/FlexLink Intrusive Maintenance

Update (12:40AM): Maintenance Complete

Beginning tonight at midnight, we will be performing maintenance on equipment serving Fusion and FlexLink customers in Sebastopol and Guerneville. The maintenance window for this procedure is 2 hours, but downtime is not expected to be more than 15 minutes.

-Network Engineering

Healdsburg – Fusion/FlexLink Intrusive Maintenance

Update (1:00AM): Maintenance complete

Beginning tonight at midnight, we will be performing maintenance on equipment serving Fusion and FlexLink customers in Healdsburg. The maintenance window for this procedure is 2 hours, but downtime is not expected to be more than 20 minutes.

-Network Engineering

Non-Intrusive Core Voice Maintenance

Tonight, October 11th, at midnight, we will be conducting updates on core voice infrastructure.  The update will not impact active calls or call completion.  For those using commportal, you may experience a brief interruption with the login process during the update while equipment is rebooting. Estimated maintenance window is 1 hour.

-Network Engineering

 

Update: 12:18am Maintenance is now completed.

-Network Engineering

Sonic Core Voice Maintenance

Tomorrow night, September 14th at midnight, we will be upgrading a piece of core voice equipment.  During this time we do not expect any interruption in voice services. Estimated maintenance time is 2 hours.

-Network Engineering

Update (12:10am) Maintenance complete.

FTTN – Voice Maintenance

Tonight at midnight, we will be implementing a change to the config for the ATAs for FTTN customers. The only downtime associated with this maintenance is when the ATA pulls its new configuration on the hour.  This process will take somewhere around 5 minutes.

Network Engineering

Update: 12:40am – Maintenance is now complete

Fusion Fiber Voice Maintenance – Brentwood and San Francisco Areas

Tonigt, at 11:59pm, we will be performing maintenance on our Fusion Fiber Voice services in the Brentwood and San Francisco areas.  The estimated maintenance window is 2 hours.  Customers may experience a  2-3 minute loss of voice services during the maintenance window.

-Network Engineering

Update: This work will be postponed till tomorrow night, 8/4/2016 at 11:59pm

Update: 1:09am 8/4/2016 – Maintenance is now complete

-Network Engineering

Healdsburg – Fusion/FlexLink Intrusive Maintenance

Update (3:05 AM): Maintenance complete

Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Healdsburg. Expected downtime for this operation can be up to 2 hours, but is typically under 30 minutes for most customers.

-Michael