Update (12:40AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Larkspur. Expected downtime is less than 15 minutes.
– Robbie
Fusion/FlexLink Outage – LA
Update(9:45AM): The failed router has been replaced and all affected customers are now back online.
Update (7:00AM): We are working on getting a entire chassis replacement to this location at this time. A technician is en route but we dont quite have a firm ETR yet.
A small portion of customers in the LA/Sunset Blvd area are currently offline due to trouble with a router in the area. We are currently investigating the cause of the problem and will update this motd once we have a ETR.
– Robbie
Fusion/FlexLink Intrusive Maintenance
Update (2:33AM); This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Ukiah. Expected downtime is less than 15 minutes.
– Robbie
Legacy DSL and FRATM Maintenace in Salinas
Tonight, starting at 11:59PM, ATT will be performing intrusive maintenance on an aggregation circuit serving legacy DSL and FRATM circuits in the Salinas area. Expected downtime is less than two hours.
-Tomoc
Fusion/FlexLink Intrusive Maintenance
Update (1:00AM) : This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Forestville. Expected downtime is less than 15 minutes.
– Robbie
Legacy DSL Maintenance
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment that serves a portion of legacy DSL customers in both northern and southern California. Expected downtime is less than 10 minutes.
– Robbie
Intrusive Fiber DIA Maintenance
Tonight, April 28, starting at 11:59PM, we will be performing maintenance on aggregation gear servicing a subset of Fiber DIA subscribers. Expected downtime is less than 30 minutes.
Update: No customer traffic was affected during this maintenance window. Due to unforeseen circumstances, this maintenance is being postposed until the night of April 30, starting at 11:59PM.
Update: Maintenance complete.
– Tomoc and Robbie
Non-intrusive Voice Maintenance
Tonight (4/22/2014) beginning at 11:59PM PDT we will begin performing a software upgrade on portions of our voice network in Santa Rosa. No customer service impact is expected from this.
-Tim J.
Emergency Fusion/FlexLink Maintenance
Tonight, April 12, starting at 11:59PM, we will be performing intrusive emergency maintenance on equipment serving Fusion and FlexLink customers in the Cotati area. We estimate this maintenance will be completed within two hours.
-Tomoc and Clay
Heartbleed update
Hello,
All vulnerable keys have now been replaced. We still recommend changing your account password to mitigate the damage if this exploit was attacked on our system. The systems included in this last round of updates where:
- legacy-webmail.sonic.net
- forums.sonic.net
- wiki.sonic.net
– Grant and SOC