Wed Aug 2 20:08:12 PDT 2006 — Earthquake was 4.4. It occurred 3 miles W of Glen Ellen (9 miles SE from Santa Rosa). Earthquake links follow:

Earthquake particulars: quake.wr.usgs.gov/recenteqs/Quakes/nc40187964.htm

Earthquake SF Bay Area map: quake.wr.usgs.gov/recenteqs/Maps/San_Francisco.htm

More Earthquake information: quake.wr.usgs.gov/recenteqs/FaultMaps/San_Francisco_frames.htm

Did you feel it? You can report it to the USGS: pasadena.wr.usgs.gov/shake/ca/STORE/X40187964/ciim_form.html

-Scott

Mon Jul 31 17:02:17 PDT 2006 — Upcoming DSL maintenance. We are planning to perform a code upgrade on our DSL aggregator in Santa Rosa this Wednesday night at midnight. The upgrade should involve reloading the router, causing less than 5 minutes of downtime for anyone connected to that router. This router only serves DSL to some of our customers in the bay area. -Jared and Matt

Thu Jul 20 00:22:06 PDT 2006 — DSL maintenance complete. The planned code upgrade to one of our DSL aggregators was completed without any trouble. Total downtime for any affected customers was less than 2 minutes. -Jared, Zeke, and Matt

Wed Jul 19 12:03:47 PDT 2006 — DSL maintenance tonight. Tonight at midnight, we will be performing a code upgrade on one of our DSL aggregators. The hardware affected serves DSL customers in the Los Angeles and Salinas areas. Expected downtime is 5-10 minutes. -Jared, Zeke, and Matt

Wed Jul 19 23:40:14 PDT 2006 — Brief Santa Rosa DSL aggregator outage. Our Redback SMS in Santa Rosa stopped forwarding traffic at approx. 11:05PM until service was restored at approx. 11:10PM. We are investigating the cause of failure and expect to perform a software image upgrade on this device in the near future per our collaboration with the vendor. -Network Operations

Wed Jul 12 14:07:15 PDT 2006 — Stockton DSL outages. We have confirmed DSL outages throughout the Stockton area. Customers may be experiencing sync with no ability to surf, or severe slow downs in service. AT&T is working to resolve the issues, but we have no ETR at this time. -Kavan, John, and Support Update: Thu Jul 13 15:25:45 — Connectivity to the affected customers has been restored. -Eli, Support

Wed Jun 21 01:03:05 PDT 2006 — Network maintenance complete. The scheduled network maintenance tonight went off without a hitch. Affected colo customers would have experienced less than 10 minutes of total downtime as we reloaded our distribution switch onto new code, and migrated it to gigabit uplinks. -Jared, Zeke, Nathan, and Matt

Tue Jun 20 14:16:21 PDT 2006 — Brief System Event. An administrative tool gone awry briefly impacted the file server that handles /home. A large number of systems depend upon /home being available and snappy including inbound mail, POP3/IMAP and webmail, as well as shell and FTP. -Jared

Mon Jun 19 12:57:48 PDT 2006 — Upcoming network maintenance for colo. We will be performing a software upgrade on our primary colo distribution switch in Santa Rosa at 12:01 AM Wednesday, June 21. Most colo customers will experience 5-10 minutes of intermittent connectivity as we reload the switch onto new code. -Zeke, Jared, and Nathan

Wed Jun 14 08:40:42 PDT 2006 — Sonic.net is currently experiencing network instability we are investigating the problem and will be working to resolve it shortly. -Sonic.net Operations

Update: Wed Jun 14 09:07:45 PDT 2006 — This morning a major DoS attack created instability in part our network in Santa Rosa. Colocation and DSL customers served out of the Santa Rosa facility were affected. A reboot of one of our distribution switches halted the attack and we will continue to investigate. -Matt, Nathan, Augie, Clay and Dan