Hosting cluster system maintenance

Update: This maintenance is complete.

Tonight beginning at 10 PM PST we will be upgrading systems in our hosting cluster.  This process should not impact sites reachability, however if there is any downtime we expect it to be brief, and we expect to complete this maintenance within 2 hours.

System Maintenance – OpenVPN Service

Update: Maintenance complete.

Tonight, June 8th, at 10:30pm, System Operations will be adding additional capacity to our OpenVPN (ovpn.sonic.net) cluster. This may briefly take the service offline. We will be monitoring carefully and anticipate all work to be complete by 11pm.

— Joe M

System Maintenance – OpenVPN Service

Update: Maintenance is now complete.

Tonight, June 3rd, at 11pm, System Operations will take our OpenVPN (ovpn.sonic.net) service down briefly to make configuration changes. This should take no longer than 30 minutes.

Non Intrusive Systems Maintenance

Update 6/4 12:35AM: Maintenance successfully completed for tonight.

Tonight at 11:59, we will be performing maintenance on network hardware that up-links servers for a variety of Sonic services including email and web hosting.  All involved equipment is redundant and we do not expect any impact to Sonic customers.  The maintenance window is open until 4am.

-Network Engineering and Systems

System Maintenance – OpenVPN Service

Update: The OpenVPN service is now back online.

Tonight, June 1st, at 11pm, System Operations will take our OpenVPN (ovpn.sonic.net) service down briefly to make configuration changes. This should take no longer than 30 minutes.

Northern California Core Maintenance

Update 5/26 12:33AM: Maintenance successfully completed for tonight.

Tonight (5/25) at 11:59PM, we will be performing maintenance on core routing equipment that is part of our bay area ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering

Milpitas Outage

Today at 5/24/21 4:54PM, we began experiencing network connectivity issues to Milpitas. Services were restored at 5:58PM.

– Sonic NOC

San Francisco – Fusion Fiber Intrusive Maintenance

Update 5/25/21 3:35A: This maintenance is now complete.

Tomorrow night (5/25/21), starting at 2:00 AM, a small subset of customers in the San Francisco area will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes. The maintenance window will be 4 hours.

 

– Network Engineering

Northern California Core Maintenance

Update 5/19 12:40AM: Maintenance successfully completed for tonight.
Tonight (5/18) at 11:59PM, we will be performing maintenance on core routing equipment that is part of our bay area ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering

Northern California Core Maintenance

Update 5/18 12:40AM: Maintenance is complete for tonight. A short unexpected 2-3 minute service interruption may have been experienced by colocation customers.

Tonight (5/17) at 11:59PM, we will be performing maintenance on core routing equipment that is part of our bay area ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering