Northern California Core Maintenance

Update(1:40AM): Maintenance is now complete.

Tonight night (9/23) at 11:59PM , we will be performing additional maintenance on core routing equipment that is part of the far north (Mendocino) ring along with work on the Napa portion of our north bay ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

Northern California Network Edge Maintenance

Update (9/25/20) 11:33am: This has been rescheduled for Sep 28 at 11:59pm

Update (9/24/20) 10:22am: This maintenance is being postponed until a later date.

Tomorrow night, Sep 24th, starting at 11:59pm, we will be performing maintenance on equipment serving the edge of the Sonic network. Customers may experience moments of routing instability, however, no connectivity interruption is expected. This maintenance window is 4 hours.

Northern California Core Maintenance

Update(2:55AM): Maintenance is now complete.

Tonight night (9/22) at 11:59PM , we will be performing additional maintenance on core routing equipment that is part of our east bay ring along with work on our far north (Mendocino) ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

Northern California Core Maintenance

Update(1:15AM): Maintenance completed for tonight.

Tomorrow night (9/21) at 11:59PM , we will be performing maintenance on core routing equipment that is part of our east bay ring.  We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

Northern California Network Core Maintenance

Update(1:10AM): Maintenance successfully completed.

Tomorrow (9/17/20) at 11:59PM we will be performing maintenance on core network hardware in our Santa Rosa data-center.  We expect this maintenance to be non-intrusive, but has the potential to impact a wide range of enterprise and Sonic hosted services.  The maintenance window will be 4 hours.

– Network Engineering

Core Router Maintenance

Update(3:30AM): Maintenance Complete

Starting at 11:59PM on Wednesday, September 16th, we will be performing maintenance on core routing equipment that serves all legacy DSL customers as well as Fusion/FlexLink customers in the Sacramento area. Expected downtime for this operation is under 30 minutes. The maintenance window is open until 4am.

San Bruno/South SF Fusion Fiber maintenance

Update(1:12am): Maintenance successfully completed.

Tomorrow (9/15/20) at 11:59PM we will be performing maintenance on network hardware serving our Fusion Fiber customers in San Bruno/South SF.  This maintenance may cause a few minutes of customer downtime spread over the course of work.  The maintenance window will be 4 hours.

– Network Engineering

Northern California Network Core Maintenance

Update(12:30am): Maintenance successfully completed.

Tonight (9/14/20) starting at 11:59pm, we will be performing maintenance on equipment serving the core of the Sonic network. No customer connectivity interruption is expected. This maintenance window is 4 hours.

-Network Engineering

Albany – Fusion Fiber Maintenance

Update 9/16/20 2:27AM This maintenance is now complete.

 

Tomorrow (9/15/20), starting at 11:59 PM, we will be performing intrusive voice maintenance on equipment serving customers in Albany. Customers will experience a telephone service interruption while we perform this work. The expected down time is about 20 minutes while the equipment reboots. The maintenance window will be 4 hours.

-Network Engineering