Update: 2:55 AM The failed optic has been replaced and all customer connectivity restored. Maintenance is now complete for the evening.
Update: 2:20 AM An optic serving a subset of customers appears to have failed during our work. We are dispatching a technician to diagnose and resolve this as quickly as possible. Further update will be provided upon resolution.
Wednesday, January 29, starting at 11:59pm, we will be performing maintenance on equipment serving our Los Angeles SSE enterprise customers. Expected customer downtime is 60 minutes. This maintenance window is 4 hours in case of unforeseen issues.