Month: October 2000

Tue Oct 31 02:01:46 PST 2000 — We had to perform maintenance on our T3 circuit that serves the second half of our 1003 dialup pool, and some of our remote pops this morning. There was a total of 15 minutes of down time at 1:30am while we worked on the circuit. -Steve

Sun Oct 29 09:54:18 PST 2000 — The three affected terminal servers has been rebooted and are back online. We were unable to find a cause for their failure, and we’re taking steps to implement additional logging. -Dane and Kelsey

Sun Oct 29 08:36:12 PST 2000 — We’re currently having an outage affecting three out of our 24 older dialup terminal servers, and we are investigating now to find the cause. pm11, pm13 and pm20 are offline. Customers reaching these devices while calling our 1001 or 1002 dial groups may find that they cannot authenticate. Please re-try, or use the 1003 dial group (if it’s local for you). -Dane

Sun Oct 29 00:10:42 PDT 2000 — Bolt.sonic.net, Sonic’s shell server experienced a OS failure and required a reboot to restore services. Since all home directories were moved from bolt’s array onto freezer, the NetApp NFS server, this crash did not effect email delivery or any other services besides shell access. -Kelsey

Fri Oct 27 15:58:23 PDT 2000 — Typhoon.sonic.net, Sonic.net’s news server has made it into freenix’s top 1000 Usenet server list three months in a row. We’ve climbed all the way to 735th. That may not sound too impressive but we are only a leaf node and not a Usenet hub. You can see the complete list and get more information at www.freenix.org/reseau/top1000/ and detailed stats on the news server at news.sonic.net/typhoon/ -Kelsey

Mon Oct 23 10:33:05 PDT 2000 — We’ve completed Phase3 of our data-center build-out for co-location, bringing online space for an additional 200 servers. If you need a location to host your server, Sonic.net is the best co-location site North of the Golden Gate. Our completed build-out includes triple redundant power plant and cooling, active FM-200 fire suppression, video surveillance, 24x7x365 digital card access, and full off-site monitoring. A huge fiber plant and direct redundant backbone connections round out our offering, and years of experience allow us to deliver solid service. -Dane

Mon Oct 23 10:26:10 PDT 2000 — Sonic.net is pleased to announce the launch of our “Zero Disconnect Initiative”, or ZDI for short. New software we’ve written analyzes all user call terminations, and determines which users are having problems with their connections. Technical support can then contact customers who appear to be having modem or phone line problems pro-actively to assist. -Scott, Dane, Eli and the support group

Mon Oct 23 21:37:48 PDT 2000 — The attackers tried again, and we were able to gather more information. -Scott and Eli

Mon Oct 23 18:28:58 PDT 2000 — Shell.sonic.net suffered a brief denial of service attack this afternoon. This impacted performance on one of our two T3 links. The attack was blocked quickly, and we’re investigating which user here may have provoked it. Don’t run bots or misbehave in the IRC please. -Dane and Scott

Tue Oct 10 15:47:03 PDT 2000 — BroadLink is having ATM problems with 2% of their customers right now, and they’re migrating these folks to a non-ATM subnet temporarily. To resolve this problem, they’ll need to do a memory core dump of the ATM router tonight, a bit past midnight. All BroadLink WDSL customers will experience downtime of about fifteen minutes while this troubleshooting work is being done. -Dane and Shane