is pleased to announce the launch…

Mon Oct 23 10:26:10 PDT 2000 — is pleased to announce the launch of our “Zero Disconnect Initiative”, or ZDI for short. New software we’ve written analyzes all user call terminations, and determines which users are having problems with their connections. Technical support can then contact customers who appear to be having modem or phone line problems pro-actively to assist. -Scott, Dane, Eli and the support group

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