Month: July 2003

Some Broadlink customers may experience high…

Thu Jul 31 22:31:59 PDT 2003 — Some Broadlink customers may experience high latencies. All customers off the Mt. Barham Tower Site (005), Sector 4 are going to get very high latencies that will produce connection drops and unresponsive connections. Looks like a bad antenna or connection to that sector’s antenna.

Jason had been watching the deterioration and went to the site to replace gear in the equipment room (ground level bunker) today. Those changes made no effect.

We got a certified tower climber scheduled to go up at 7:30 AM tomorrow, Friday, August 1, 2003. -Tim

We are seeing some times when all connections

Tue Jul 29 18:33:41 PDT 2003 — We are seeing some times when all connections to the NNTP server are in use. Customers are reminded to please only maintain one connection at a time to this server; do not open multiple connections, as the available streams must be shared by other customers.

In addition, we offer two other news servers,, which is best for text, and which has un-capped speed – it’s faster than Supernews!

In summary, our preferred NNTP news server for non-text content is due to it’s speed and large number of available ports. -Dane

Night Operations Complete: We completed…

Tue Jul 29 03:06:07 PDT 2003 — Night Operations Complete: We completed significant house work on two of our routers, cleaning out over 35k of outdated configuration. The SQL server upgrade went without a hitch and we also moved to our new distribution gear. -Kelsey and Nathan

Night Operations: Tonight starting after…

Mon Jul 28 23:00:20 PDT 2003 — Night Operations: Tonight starting after Midnight we are going to perform maintenance on two of our routers. We don’t anticipate any service interruptions will be caused by the work. We are also going to migrate our internal SQL server to new hardware: membertools will be unavailable during the migration. Our apologies for the short notice. -Kelsey and Nathan office phones are temporarily down.

Mon Jul 28 09:22:53 PDT 2003 — office phones are temporarily down. We are currently experiencing problems with our office and technical support inbound phone lines. We expect to have the problem resolved soon and we apologize for the inconvenience! Our dial-up services are not affected by this outage and all of our other systems and services are working normally. Technical support can always be reached via email to Support will be closed Saturday from 9am…

Sat Jul 26 07:28:35 PDT 2003 — will be closed Saturday from 9am until 4pm for a special staff ninth anniversary event.

Today is the day that celebrates our anniversary. The original partnership was founded a couple months earlier, and we went live on the net as around that time – but the actual business model as we know it and the entity came about on July 26th of 1994, nine years ago.

Domain Name: SONIC.NET Status: ACTIVE Creation Date: 26-jul-1994

Special thanks to Scott, Eli, Jen, Nicki, Kelsey, Chuck, Matt and John, but all the credit for the real work goes to the entire 53 person staff, and to all of those who have come and gone though the years.

Thank you all for your help in making this dream real.

— Dane Jasper, Inc.

SSL down for hardware replacement.

Thu Jul 24 13:34:04 PDT 2003 — SSL down for hardware replacement. We are currently replacing some hardware in our SSL server. We expect it to be back up shortly. -Kelsey and John

Update: SSL is back online running on spare hardware. -Kelsey

SSL server issue.

Wed Jul 23 21:46:14 PDT 2003 — SSL server issue. Our SSL server has stopped responding to HTTPS requests. We are currently working on the problem and expect to return it to service shortly.

Update: SSL has been fixed. Webmail was unavailable during the time it was offline. -Matt