Month: October 2006

Fri Oct 27 14:13:25 PDT 2006 — Focal POP maintenance. On Tuesday, October 31 at 12:01 AM we will be performing router maintenance at our Focal POP in San Francisco. This maintenance will temporarily disrupt all dial to all our numbers ending in 9811 and 9606. Expected loss of connectivity for those numbers is 5-10 minutes. You can find alternate dial-up numbers at www.sonic.net/popf/ -Jared, Zeke, and Nathan

Update Tue Oct 31 01:59:33 PST 2006 — Focal POP maintenance completed. We have completed our scheduled maintenance at our Focal POP. Total downtime for dialup connectivity served from this POP was approximately 15 minutes beginning at 1AM. -Zeke and Jared

Tue Oct 24 09:41:06 PDT 2006 — LA ATM Maintenance. On Thursday, October 26th at 12:01am we will be performing routine maintenance on the equipment that aggregates our Los Angeles DSL customers. This operation is intended to increase performance and reliability for all our LA members. Downtime will be approximately 15 minutes. -Nathan and Kelsey

Update Wed Oct 25 18:18:16 PDT 2006 — Due to circumstances outside of our control, we are postponing this maintenance until 12:01am on Friday, October 27th. We apologize for the inconvenience. -Nathan and Kelsey

Update Thu Oct 26 19:50:05 PDT 2006 — More delays. Do to some miscoordination with another provider we have to put this maintenance off for another night. It is now scheduled for 12:01AM, Saturday. -Nathan

Update Sat Oct 28 01:50:18 PDT 2006 — This maintenance was completed successfully. -Nathan and Kelsey

Sun Oct 15 21:30:40 PDT 2006 — Core NFS Filer Maintenance. Tonight, shortly after Midnight, we are going to perform some upgrades on the NetApp filers that handle all web, ftp and home directories. This is a multi-stage upgrade that will include a few service interruptions during which all dependent services will be unavailable. These upgrades are being conducted to resolve some issues raised by the software and capacity upgrades done last Friday. -Kelsey and Nathan

Thu Oct 12 16:14:36 PDT 2006 — Core NFS Filer Maintenance. Tonight, shortly after Midnight, we are going to perform software upgrades on the NetApp filers that handle all web, ftp and home directories. This is a multi-stage operation that will include a number of short service interruptions during which all dependent services will be unavailable. -Kelsey and Nathan

Update Fri Oct 13 02:46:59 PDT 2006 — Maintenance completed. Both clustered filers are now running the latest code and have had additional capacity added. -Kelsey and Nathan

Mon Oct 9 12:37:31 PDT 2006 — Planned ATM switch maintenance. Tomorrow evening at 10PM we will be installing an additional linecard in one of our ATM switches. We do not anticipate this operation to be service-affecting, however in the event an issue does arise NOC staff will be at the ready. -Network Operations