Tue Mar 11 10:41:54 PDT 2008 — DSL Customer Migration. This Thursday at 12:01 AM we will be migrating our Los Angeles DSL subscribers to a new Redback. We have identified some minor hardware issues with the Redback these subscribers are currently on, and while these issues are not causing problems for our DSL subscribers, we are moving them to a new Redback to avoid impact when we replace the questionable hardware in the old Redback. -Jared and Dusty
Month: March 2008
DDoS Mitigated.
Update Thu Mar 6 17:28:32 PST 2008 — DDoS Mitigated. The DDoS attack has been blocked at our edge and all customer connectivity problems stemming from it should be resolved. -Nathan, Jared, Matt, Dusty and Tim.
Inbound DDoS.
Thu Mar 6 17:04:21 PST 2008 — Inbound DDoS. We are presently experiencing an inbound DDoS. This has temporarily overloaded some of our San Francisco based transit and customers may experience spotty connectivity to some sites. We are working with our upstream providers to mitigate and resolve this issue. -Sonic NOC
Update Thu Mar 6 17:28:32 PST 2008 — DDoS Mitigated. The DDoS attack has been blocked at our edge and all customer connectivity problems stemming from it should be resolved. -Nathan, Jared, Matt, Dusty and Tim.
Router Maintenance Complete.
Update Mon Mar 3 01:16:05 PST 2008 — Router Maintenance Complete. We had run into a software bug on our Business-T and FRATM router that was impacting performance for all customers terminated on it. We upgraded to new software during the router reboot which has resolved the performance problem. All Business-T and FRATM circuits are performing at expected levels at this time. -Jared and Dusty
Emergency Router Maintenance.
Sun Mar 2 21:50:13 PST 2008 — Emergency Router Maintenance. On Monday, March 3rd at 1:00 AM we will be performing a reboot on one of our customer aggregation routers. All Business-T and FRATM customers (except those in the Los Angeles area) will experience a few minutes of downtime as the router reloads. -Dusty and Jared
Update Mon Mar 3 01:16:05 PST 2008 — Router Maintenance Complete. We had run into a software bug on our Business-T and FRATM router that was impacting performance for all customers terminated on it. We upgraded to new software during the router reboot which has resolved the performance problem. All Business-T and FRATM circuits are performing at expected levels at this time. -Jared and Dusty