Month: June 2011

Partial LATA1 Legacy DSL Outage

At approximately 10:33pm tonight one of the devices serving a small subset of DSL connections in the Bay Area went down. Our Network Operations Center responded to the problem, and service was restored by 11:08pm. We’re presently working to isolate the root cause of this failure. -Nathan

Partial LATA1 Legacy DSL Outage

At approximately 8:00pm tonight one of the routers serving DSL circuits in the San Francisco Bay Area went down. Our Network Operations staff have been working on the issue and give an ETR of 8:45pm. No other services should be affected, and most Bay Area DSL circuits are already served by other gear. — John F

Update: service was restored at 8:28pm. Some customers may need to powercyle their DSL modems or routers to start surfing again — John F and NOC