Month: June 2014

Today at 9:36AM customers in the San Carlos area area currently offline due to trouble with a router in the area. We are currently investigating the cause of the problem and will update once we have an ETR.

-Tim J.

Update: 10:50am We have a technician being dispatch to the central office ETA 12:50pm

Update: 1:26pm Our technician is on site and replacing the failed piece of equipment. ETR 2:00pm

Update: 1:54pm – Service restored as of 1:45PM PDT.

We are currently battling a large DDoS targeting our shared hosting server. Customers and visitors to their websites may experience reachability issues while we deal with the attack.

-Tim J.

UPDATE: This work is complete.

Tonight starting at 11:59pm, we will be updating software on our database servers and web servers. This will cause brief interruptions of sonic.net web pages and tools.

-Grant and System Operations