Today at 9:36AM customers in the San Carlos area area currently offline due to trouble with a router in the area. We are currently investigating the cause of the problem and will update once we have an ETR.
Update: 10:50am We have a technician being dispatch to the central office ETA 12:50pm
Update: 1:26pm Our technician is on site and replacing the failed piece of equipment. ETR 2:00pm
Update: 1:54pm – Service restored as of 1:45PM PDT.