Month: July 2014

DNS Server Issues

For the past couple of hours we’ve been having issues with our DNS servers.  We just identified the source of the problem and should have it completely resolved in a few minutes.  As it turns out, this was a variance on the attacks that have caused us trouble in the past and was escaping the notice of our automated systems.  We’re sorry for any inconvenience this may have caused!

-Kelsey, William, Tomoc and Tim

 

Non-Intrusive Network Maintenance – Bay Area

7/9/2014 – 4:15AM PDT – This maintenance is now complete.

Tonight beginning at 11:59PM PDT we will begin performing non-intrusive maintenance on network in portions of the bay area. This includes a software upgrade to portions of our voice network. No customer impact is expected, and the estimated duration is around 2 hours.

-Tim J.

Meeting today 2 – 2:30

Due to the holiday tomorrow our usual Friday meeting is being held today from 2 to 2:30 PM. Our office and phones will be closed during this time.

Server maintenance tonight

Tonight at 11:59pm, we will be performing maintenance on several customer facing services. During this time there may be brief interruptions of the following tools:

  • Webmail
  • Signup Form
  • Custom Hosted Websites
  • Member Tools
  • Customer MySQL databases