Update: May 11th 3:35 AM Maintenance is complete.
May 11th, 2023, at 2:00 AM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 2 hours.
~Network Engineering
Status: Updates completed at 11pm PST 5-10-2023
Tonight beginning at 10pm PST we will be applying updates to various systems, including our customer shell server. Any downtime to effected services should be brief, and we expect to complete the maintenance within 1 hour.
Update (12:02) Maintenance complete
Tonight at 11:59 pm 5/4/2023 we will be turning on IPv6 to residential fiber customers in the Albany area. There is no expected downtime during this operation. The maintenance window will be 2 hours.
-Network Engineering
Update:Â May 4th 1:30 AM Maintenance is complete.
May 3rd, 2023, at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update (2:10AM) – Maintenance is now complete. A subset of enterprise customers faced extended downtime due to an issue we caught and resolved just before 2am. All customer circuits impacted by tonight’s work should be fully operational at this point.
Tomorrow (5/3/2023) at 11:59pm we will be performing maintenance on equipment serving our Sebastopol fiber network. This will impact all residential fiber customers. Enterprise customers have already been directly contacted if this affects them. This maintenance window is 4 hours with expected downtime of 30 minutes.
-Network Engineering
Update(1:55am) – Maintenance was cancelled.
Thursday, 5/11/23, starting at 11:59 PM, we will be performing maintenance on equipment serving our SSE platform. This maintenance window is 4 hours with expected downtime of 60 minutes.
-Network Engineering