Author: admin

Mon Oct 23 10:33:05 PDT 2000 — We’ve completed Phase3 of our data-center build-out for co-location, bringing online space for an additional 200 servers. If you need a location to host your server, Sonic.net is the best co-location site North of the Golden Gate. Our completed build-out includes triple redundant power plant and cooling, active FM-200 fire suppression, video surveillance, 24x7x365 digital card access, and full off-site monitoring. A huge fiber plant and direct redundant backbone connections round out our offering, and years of experience allow us to deliver solid service. -Dane

Mon Oct 23 10:26:10 PDT 2000 — Sonic.net is pleased to announce the launch of our “Zero Disconnect Initiative”, or ZDI for short. New software we’ve written analyzes all user call terminations, and determines which users are having problems with their connections. Technical support can then contact customers who appear to be having modem or phone line problems pro-actively to assist. -Scott, Dane, Eli and the support group

Mon Oct 23 21:37:48 PDT 2000 — The attackers tried again, and we were able to gather more information. -Scott and Eli

Mon Oct 23 18:28:58 PDT 2000 — Shell.sonic.net suffered a brief denial of service attack this afternoon. This impacted performance on one of our two T3 links. The attack was blocked quickly, and we’re investigating which user here may have provoked it. Don’t run bots or misbehave in the IRC please. -Dane and Scott

Tue Oct 10 15:47:03 PDT 2000 — BroadLink is having ATM problems with 2% of their customers right now, and they’re migrating these folks to a non-ATM subnet temporarily. To resolve this problem, they’ll need to do a memory core dump of the ATM router tonight, a bit past midnight. All BroadLink WDSL customers will experience downtime of about fifteen minutes while this troubleshooting work is being done. -Dane and Shane

Tue Oct 10 02:08:26 PDT 2000 — BroadLink has completed the migration of their equipment into a new cabinet here, and all customers have been moved from the cross-connected T3 between Sonic.net and BroadLink over to an ATM T3 via PacBell. Downtime was about one hour and fifteen minutes while BroadLink equipment was moved and customers were reconfigured. This new cabinet space will give BroadLink room to grow, and the new ATM T3 circuit means better growth and management for them as their network continues to grow. They forgot the doughnuts. -Dane, Scott, Shane (BL) and helpers.

Sun Oct 8 16:56:50 PDT 2000 — Name services slow. Some folks (depending on their DNS configuration) have complained about slow DNS services. Investigation reveals that one of our nameserver caches wasn’t working properly. We’ve disabled use of that cache, which cleared the problem. -Scott

Fri Oct 6 02:55:35 PDT 2000 — Strange things afoot this morning. At a little after 1am this morning, a tech support workstation caused a broadcast storm. That workstation is now isolated from our network pending investigation. At this stage, we can’t rule out the possibility of a DoS attack “bounced” off of the machine — but, the workstation is running a new release of a popular operating system, so we can’t rule out a malfunction, either. We’ll post an motd entry when we have more information. -Scott

Thu Oct 5 11:00:27 PDT 2000 — BroadLink will be migrating customers to a new ATM T3 late Monday night beginning at midnight. We expect the coordination, cabling and reconfiguration between Sonic.net and BroadLink to incur a total of about thirty minutes of downtime for BroadLink customers, between around 12:30 and 1am Tuesday morning.

Thu Oct 5 10:52:25 PDT 2000 — An update on the ###-9811 capacity problems. We have contacted our line vendor to have this order expedited for an earlier install date. We will post an update here in the MOTD when we get that new date. As always if you are running into busy signals you can use one of our alternate dialup numbers. Sonic.net has multiple dialup number in every area we serve. To find a list of dialup numbers you can use the Sonic.net pop finder located at www.sonic.net/cgi-bin/pops.pl -Steve