Author: admin

Sat Jun 24 21:41:51 PDT 2000 — Sunday morning, we’ll be upgrading the firmware in the Redback router that serves our DSL customers. The update will happen at 12:45hrs, and will cause 4-5 minutes of downtime for DSL connected customers. The firmware update will open up some functionality of the router that will make DSL connections more flexible. -Scott

Fri Jun 23 17:37:33 PDT 2000 — On Sunday morning, June 25th, at 12:30am, we will be moving shell home directories from shell.sonic.net to the NetApp. This means access on the shell server will be limited, and _some_ mail may be delayed (depending on how you have your personal mail set up). Approximate time for the move is 2 hours, during which only read-only access will be allowed to /home. -Scott

Tue Jun 20 10:26:48 PDT 2000 — We have filtering in place for the latest email virus ‘IRC/Stages or VBS.Stages.A’. If you receive an email whose body is ‘The male and female stages of life.’ and it contains an attachment delete it immediately. Do not load the attachment even though it may appear as a text file. For more information take a look at www.symantec.com/avcenter/ -Kelsey

Tue Jun 20 18:51:52 PDT 2000 — We just had 4 Focal PRI’s reset themselves, which probably kicked off about 90 dialups. We are investigating the situation with Focal, and we are sorry for any inconvenience this caused. -Scott

Fri Jun 16 00:53:13 PDT 2000 — Tsunami, the host which handles mailbox accounts went offline for about 15 minutes at 00:45hrs due to an Ethernet card transceiver failure and required a reboot to bring the card back up. We intend to move mailbox.sonic.net to a load balanced interface like mail.sonic.net and pop.sonic.net in order to prevent server failures like this from affecting our customers in the near future. – Kelsey

Thu Jun 15 18:05:28 PDT 2000 — Tomorrow morning, we’ll be upgrading the firmware in the Redback router that serves our DSL customers. The update will happen at 06:30hrs, and will cause 4-5 minutes of downtime for DSL connected customers. The firmware update will open up some functionality of the router that will make DSL connections more flexible. — Eli, Dane

Sun Jun 11 11:34:49 PDT 2000 — We tracked the slowdowns for web and mail back to the file server, ‘freezer’. It turns out that the Ethernet connection had misnegotiated: ‘freezer’ was running 100 megabit full-duplex, but the switch was only running 100 megabit half-duplex. Hard-setting full-duplex on the switch solved the problem. -Scott and Dane

Sun Jun 11 10:21:10 PDT 2000 — Network Appliance migration complete. We’ve completed our migration of data from our old NetApp — ‘fridge’ — to our new NetApp, ‘freezer’. Some folks have reported intermittent slowness with some web pages, which we are now profiling and trying to pin down. -Scott and Kelsey

Sat Jun 10 22:42:19 PDT 2000 — More on NetApp upgrade. We have seriously underestimated the amount of time to migrate web and mail space to the new NetApp. New estimates based on timing of full mirrorings (including deleting files that no longer exist on fridge): /nfs/www/realaudio 2 minutes /nfs/www/WWW-data: 5 minutes /nfs/www/httpd: 15 minutes /nfs/mail: 2 hours /nfs/www/WWW_pages: 4 hours These estimates are based on timing our continuous updates since Wednesday. Times are not cumulative, as we will be running these updates in parallel. Based on that, here is the upgrade schedule: From 1am-3am: /nfs/mail will be read-only. This means you will be able to read and send email, but will not be able to delete messages from your mailbox. Incoming mail will be queued on our local servers and delivered at 3am. From 1am-5am: /nfs/www will be read-only. Web pages can be accessed, but you won’t be able to make any changes. Further, cgi-bins that write data to files under /nfs/www won’t be able to do so. We apologize for misestimating the amount of time to complete this upgrade. These are also based on ‘worse-case’ scenarios, so downtime will probably be less than we estimate. -Dane,Scott,Kelsey

Fri Jun 9 18:07:46 PDT 2000 — Dane Jasper, founder and CEO of Sonic.net was recently interviewed by The Business Journal, and we’ve made a copy available on our home page. Dane talks about our six years as the leading local Internet provider, plus Sonic.net’s growth and future. See the ‘What’s New’ section of our home page to read the interview.