Author: admin

Fri Sep 24 18:22:36 PDT 1999 — One of our mail hosts ran low on disk space, resulting in it’s inability to accept mail. The mail host handles most mail destined for outside our network. We’ve cleared the condition, and now all mail destined for outside our network is getting delivered. Some mail may have been delayed; we apologize for the delay, and stress that no mail was lost. -Scott and Steve

Tue Sep 21 14:34:54 PDT 1999 — The CPU fan on one of Thunder’s processors failed. We elected to replace it immediately upon discovery. Downtime for Thunder, our multihome web server, was approximately three minutes. -Eli, Scott, and Dave

Tue Sep 21 00:17:41 PDT 1999 — prop.sonic.net aka mail.sonic.net is having some problems this evening which may cause some users to see errors when trying to send email. We’re looking at the trouble, so if you bump into this, please try to send again in a few minutes. -Dane

Sun Sep 19 00:02:10 PDT 1999 — After the re-wire of the 1003 dialup pool we discovered one of the USR Total Control modem banks was misconfigured. It didn’t have enough allocated IP address space. This would cause disconnects when customers connected and the system was unable to allocate an IP address. We have added more address space to the remote access server and this should eliminate some types of disconnect problems. Let us know in news:sonic.help if you continue to have trouble. -Steve

Sat Sep 18 06:53:58 PDT 1999 — The ops crew re-wired the entire 1003 hunt group early this morning. This may have caused some disconnections between 5:00am and 5:30am. Sorry for any problems this may have caused. Meanwhile the new wiring will help us trouble shoot and repair problems with the hunt group a lot faster. -Steve and DaveJ

Fri Sep 17 01:02:51 PDT 1999 — news.sonic.net AKA ultra.sonic.net was not accepting news postings for some reason. It was not exhibiting any other signs of trouble, and was allowing readers, so our automated test scripts didn’t catch the trouble. Restarting the INN process took care of the trouble. -Dane

Thu Sep 16 15:10:40 PDT 1999 — Sonic.net has increased tech support hours on weekdays. We’re now available to assist customers by phone from 8am to 9pm on weekdays, and 9am to 9pm on Saturday and Sunday. Of course, we appreciate customers utilizing the many online resources that exist at www.sonic.net/support/, including our active discussion groups.

Wed Sep 15 12:08:32 PDT 1999 — We’re working on deployment of a massive new core network switch right now. The unit is an Extreme Networks Black Diamond 6800. This new core switch augments our existing Summit 48 from Extreme, which is now full. The Black Diamond supports up to 256 Ethernet ports running at speeds up to 100 Megabits full duplex, or up to 48 Gigabit Ethernet ports running at 1000 Megabits full duplex, or a mixture of both. It weighs in at over 100 pounds, has two new dedicated 208v circuits (Thanks O’Rourke Electric!) and the fan/blower array generates enough wind to mess up your hair. With a 64 Gigabit non-blocking backplane and capacity for over 48 million packets per second, it’s the fastest Ethernet switch available. In addition to conventional Ethernet layer two switching, the Black Diamond includes layer three TCP/IP routing at full wire speed. For techies who want to see more, including a photo of this monster, check out Extreme’s product info at:

www.extremenetworks.com/extreme/products/blackdiamond.htm

Steve Johnson and Dave Jordan are working on the wiring of the patch bays for the new switch, and will be migrating some of our equipment over to it today. The migration is expected to be seamless, and will be done gradually over the next couple weeks. -Dane

Wed Sep 15 12:06:36 PDT 1999 — We’ve created a new newsgroup for discussions about DSL. It’s available at:

news:sonic.dsl

During the month of September, we’re giving away a book on DSL to all new DSL customers, so if you’ve been considering DSL, now is a good time to act.

Tue Sep 14 12:32:35 PDT 1999 — One of our mail servers decided to act up at around 11:30am This would have caused authentication problems when checking your mail. I re-booted the machine and all is well. -Steve