Update(12:15AM) This maintenance is now complete
Thursday 1/25/2024 at 11:59 PM we will be conducting maintenance affecting a small subset of Fiber customers in the Oakland area. Estimated downtime is 45 minutes while we upgrade a piece of equipment. The maintenance window is 3 hours.
– Network Engineering
Update(12:07AM) Maintenance is now complete
Monday 11/20/2023 at 11:59 PM we will be conducting maintenance affecting a subset of Fiber customers in the Oakland area. Estimated downtime is 5 minutes while we upgrade link capacity. The maintenance window is 1 hour.
– Network Engineering
Update(1:43AM) Maintenance is now complete and IPv6 is now available in the Sunset area of SF
Tuesday 11/7/2023 at 11:59 PM we will be conducting maintenance affecting Fiber customers in the Sunset area of San Francisco. Estimated downtime is 30 minutes while we move to an upgraded piece of equipment. The maintenance window is 4 hours.
– Network Engineering
Update(12:46AM) Maintenance is now complete.
Thursday 9/28/2023 at 11:59PM we will be conducting intrusive maintenance serving a subset of fiber customers in the Oakland area. Due to the nature of the maintenance we cannot provide estimated downtime. Service is expected to be restored by the end of the 4-hour maintenance window.
Update(12:12) maintenance is now complete
Wednesday night, July 5th at 11:59 pm we will be updating IPv6 Delegated Prefix Length to /56 in the San Jose area for residential services. This will not interrupt IPv4 internet access, however, your IPv6 addresses will take a hit as they get new bindings. The maintenance window is 2 hours and we expect no disruption to internet access.
-Network Engineering
Update: Maintenance was completed at 12:30am 6/27/23
Tonight, June 26th at 11:59 pm we will be updating IPv6 Delegated Prefix Length to /56 in the Petaluma and Santa Rosa areas for residential services. This will not interrupt IPv4 internet access, however, your IPv6 addresses will take a hit as they get new bindings. The maintenance window is 2 hours and we expect no disruption to internet access.
-Network Engineering
Update (12:02) Maintenance complete
Tonight at 11:59 pm 5/4/2023 we will be turning on IPv6 to residential fiber customers in the Albany area. There is no expected downtime during this operation. The maintenance window will be 2 hours.
-Network Engineering