Update: 3:25 AM Maintenance is completed
On Tuesday (12/01/20), starting at 03:00 AM, we will be performing maintenance affecting Fusion Copper customers in the Mill Valley area. Expected down time is approximately 15 minutes. The maintenance window is 3 hours.
-Network Engineering
Update: 3:25am Maintenance is complete.
Oct 29th 2020 at 11:00 PM we will be performing maintenance on our virtual machine network. We do not expect any service impact with this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 12:38 Maintenance is complete.
Oct 13th 2020 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 5 hours.
~Network Engineering
11:33 PM Update: Maintenance is completed
Sept 15th 2020 at 11:00 PM we will be performing maintenance on our virtual machine network. We do not expect any service impact with this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 12:55 AM Maintenance is complete.
Sept 9th 2020 at 11:00 PM we will be performing maintenance on our virtual machine network. We do not expect any service impact with this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 11:50 PM Maintenance is complete.
Sept 1st  2020 at 11:00 PM we will be performing maintenance on our virtual machine network. We do not expect any service impact with this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 12:25 AM Maintenance is completed
Aug 20th 2020 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 2:28 AM Maintenance is complete.
May 26th 2020 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 1:22 AM Maintenance is completed.
On May 19th 2020 at 11:59 PM for a small subset of customers in San Francisco we will be updating the firmware for Sonic Fiber Small Business optical network terminals. During a 5 hour maintenance window there will be a 2 to 5 minute service interruption while the ONT reboots.
~Network Engineering
Update: 12:33 AM Maintenance is complete.
Maintenance has been postpone until tomorrow 5/14/2020 at 11:59 PM.
Tomorrow night 5/13/2020 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering