Update: This maintenance has been canceled.
April 26th, 2023, at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 1:15 AM Maintenance is now complete. We have restored everyone that we could identify. If you are experiencing a service outage, please reboot your equipment as this usually restores complications after the maintenance. If issues persist, please call tech support team.
Monday (10/17/22), starting at 11:59 PM, residential and business fiber customers in the Redwood City, San Mateo, and Burlingame area will experience a brief service interruption while we perform some maintenance. The expected downtime is about 30 minutes while the equipment upgrades. The maintenance window will be 4 hours.
– Network Engineering
Update: 12:25 AM Maintenance is now complete. We have restored everyone that we could identify. If you are experiencing a service outage, please reboot your equipment as this usually restores complications after the maintenance. If issues persist, please call tech support team.
Wednesday (9/28/22), starting at 11:59 PM, residential and business customers in the San Bruno area will experience a brief service interruption while we perform some maintenance. The expected downtime is about 30 minutes while the equipment upgrades. The maintenance window will be 4 hours.
– Network Engineering
Update: 12:10 AM Maintenance is complete.
May 12th, 2022, at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 1:04 AM Maintenance is completed.
April 26th 2022 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 5 hours.
~Network Engineering
Update (1:20AM): Maintenance successfully completed.
April 21st 2022 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 2:30 AM Maintenance is complete.
Jan 12th 2022 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 5 hours.
~Network Engineering
Update: Maintenance is canceled.
Dec 28th 2021 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 5 hours.
~Network Engineering
Update: 3:28 AM Maintenance is completed.
February 25th at 3:00 AM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 2 hours.
~Network Engineering
Update: 4:00 AM Maintenance is complete.
December 15th, 2020 at 3:00 AM we will be performing maintenance on our Enterprise IM and SMS service. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 2 hours.
~Network Engineering