Update: This maintenance was completed at 8:30pm on 2021.2.11
Tonight, beginning at 6pm, we will be moving the uplink location for our custom hosting cluster. This work will result in a brief period of downtime as we migrate each host, and we expect the total time to completion will be within 1 hour.
Update: Maintenance complete.
Tonight, beginning at 11pm, we will be applying upgrades to multiple systems, including our customer shell server and VPN server. Any service downtime should be extremely brief, and we expect to complete the maintenance within 2 hours.
Update: Maintenance is complete.
Tonight, beginning at 11pm, we will be restarting our VPN service as part of system maintenance. If you are using this service your client will likely reconnect automatically and should require no manual interaction. We expect to complete this maintenance within 2 hours.
Update: Maintenance is complete.
Tonight beginning at 11pm we will be applying updates to multiple systems including our customer shell server and VPN servers. Any service interruptions to affected systems should be brief, and we expect to complete the maintenance within 2 hours.
Update: Maintenance complete.
Tonight beginning at 11pm PST we will be applying upgrades to multiple systems including customer database servers, shell server, webmail, and our VPN servers. We expect to complete the maintenance within 2 hours.
Update: This maintenance is complete.
Tonight beginning at 11pm PST we will be applying upgrades to multiple systems including customer database servers, shell server, members tools, webmail, and our VPN servers. We expect to complete the maintenance within 2 hours.
Update: Maintenance is complete.
Tonight beginning at 11pm we will be applying upgrades to multiple systems across our infrastructure. Any downtime to systems should be very brief, and we expect to complete the maintenance within 2 hours.
Update: This configuration change has been implemented. Please refer to the below listed forum thread if you have any questions.
On Tuesday, September 1st we will be modifying the configuration of our main VPN server so that IPv6 addresses will be pushed to clients along with the standard IPv4 address. Your client should reconnect automatically after the server is restarted to implement the new configuration. If you would like to test this functionality prior to the scheduled date our beta vpn server (beta.vpn.sonic.net) is currently set up with v6 enabled. If you have any comments, questions, or issues after testing on the beta server please go to this forum and post a reply: https://forums.sonic.net/viewtopic.php?f=13&t=16576
Thanks for choosing Sonic!
Update: Maintenance is complete.
Tonight beginning at 11pm we will be applying upgrades to multiple systems, including our VPN servers. Any downtime should be brief and we expect to complete the maintenance within 3 hours.
Update: This maintenance is being postponed and will be rescheduled at a later date.
Tonight beginning at 11pm we will be applying upgrades to multiple systems, including our customer shell server and our VPN servers. Any downtime should be brief and we expect to complete the maintenance within 3 hours.