Update: 12:18AM – This maintenance is now complete.
Thursday, May 7, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Sebastopol. Expected down time is approximately 1 hour. The maintenance window is 3 hours.
-Network Engineering
A device failure caused a brief routing hit, which lead to a momentary traffic hit. Traffic has failed over to a backup device as designed. We are investigating.
-Network Engineering
Due to a configuration error on our phone switch, we experienced a disruption in phone calls lasting around 5 minutes. The issue has been resolved.
-Network Engineering
Update 12:35AM: Maintenance has been successfully completed.
Thursday, April 9, starting at 11:59pm, we will be performing maintenance on core equipment. No customer impact is expected. This maintenance window is 3 hours.
-Network Engineering
Update 12:57AM: Maintenance has been successfully completed.
Tuesday, April 7, starting at 11:59pm, we will be performing maintenance on core equipment. No customer impact is expected. This maintenance window is 3 hours.
-Network Engineering
Update 12:57AM: Maintenance has been successfully completed.
Thursday, April 2, starting at 11:59pm, we will be performing maintenance on core equipment. No customer impact is expected. This maintenance window is 3 hours.
-Network Engineering
Update 1:28AM: Maintenance has been successfully completed.
Tuesday, March 31, starting at 11:59pm, we will be performing maintenance on core equipment. No customer impact is expected. This maintenance window is 3 hours.
-Network Engineering
Tuesday, March 24, starting at 11:59pm, we will be performing maintenance on core equipment serving the Sebastopol area. No customer impact is expected. This maintenance window is 2 hours.
-Network Engineering
Update 12:27AM: Maintenance has been successfully completed.
Tuesday, March 17, starting at 11:59pm, we will be performing maintenance on core equipment serving the Santa Rosa area. No customer impact is expected. This maintenance window is 3 hours.
-Network Engineering
-Update – Maintenance has been canceled.
-Update – Maintenance has been postponed to 3/16/2020 at 11:59pm.
Thursday, March 12, starting at 11:59pm, we will be performing maintenance on core equipment serving the San Francisco area. No customer impact is expected. This maintenance window is 3 hours.
-Network Engineering