Update 12:50AM: Maintenance has been successfully completed.
Wednesday, March 11, starting at 11:59pm, we will be performing maintenance on core equipment serving the San Francisco area. No customer impact is expected. This maintenance window is 3 hours.
-Network Engineering
Update 1:25AM: Maintenance has been successfully completed.
Tuesday, March 10, starting at 11:59pm, we will be performing maintenance on core equipment serving the Burlingame/Brentwood/San Francisco area. No customer impact is expected. This maintenance window is 3 hours.
-Network Engineering
Update 1:25AM: Maintenance has been successfully completed.
-Update – Maintenance has been postponed to 3/4/2020 at 11:59pm.
Tuesday, March 3, starting at 11:59pm, we will be performing maintenance on core equipment serving the Berkeley/Albany area. No customer impact is expected. This maintenance window is 3 hours.
-Network Engineering
Update 12:30AM: Maintenance has been successfully completed.
Tuesday, February 25, starting at 11:59pm, we will be performing maintenance on core equipment serving the Sebastopol area. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Update 12:30AM: Maintenance has been successfully completed.
-Update – Maintenance has been postponed to 2/20/2020 at 11:59pm.
Tonight 2/19/2020 at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions is expected as a result of this maintenance. The window for this maintenance is 2 hours.
~Network Engineering
Update: 12:06 AM Maintenance is complete.
Thursday, December 02, starting at 11:59pm, we will be performing maintenance on core equipment in the northern California Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Update: 12:30 AM Maintenance is complete.
Thursday , December 19, starting at 11:59pm, we will be performing maintenance on core equipment in the northern California Sonic network. No customer impact is expected. This maintenance window is 4 hours.
-Network Engineering
Update: 6:45 AM All service has been restored. Two gateway routes had to be replaced after they did not come back up after a software upgrade. We are working with our vendors to determine the cause so this does not happen in the future.
Update: 2:47 AM We have had equipment failure during this maintenance. We have dispatched a technician out to replace the equipment.
Thursday, December 12, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in San Francisco. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.
-Network Engineering
Update(1:28AM): Maintenance has been successfully completed.
Wednesday, December 11, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Fort Bragg, Oakland, Vallejo and San Rafael. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.
-Network Engineering
Update(12:48AM): Maintenance has been successfully completed.
-Update to locations
Tuesday, December 10, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Ukiah, Occidental, Napa and Davis. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 3 hours.
-Network Engineering