Author: Ron Moore

Moss Beach and Bishop Ranch – Intrusive Maintenance for Fusion and FlexLink Copper Service

Update 1/21/22 12:45AM: This maintenance is now complete.

Update – Maintenance Postponed to 1/20/2022 starting at 11:59 PM

Wednesday, 1/19/2022, starting at 11:59 PM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Moss Beach and Bishop Ranch. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 4 hours.

-Network Engineering

Santa Cruz, Scotts Valley, Moss Beach, Santa Clara and Palo Alto – Intrusive Maintenance for Fusion and FlexLink Copper Services

Update 12/09/21 2:00AM: This maintenance is now complete.

Update – Wednesday, 12/8/2021, starting at 11:59 PM

Wednesday, 12/8/2021, starting at 12:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Santa Cruz, Scotts Valley, Moss Beach, Santa Clara and Palo Alto. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.

-Network Engineering

Moraga, Hercules, San Ramon, San Rafael, Tiburon – Intrusive Maintenance for Fusion and FlexLink Copper Services

Update 3:30am – Maintenance completed successfully

Thursday, 8/26/21, starting at 2:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Moraga, Hercules, San Ramon, San Rafael and Tiburon. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.

-Network Engineering

Larkspur, Ignacio – Intrusive Maintenance for Fusion and FlexLink Copper Services

Update – 4:50am Device replaced and service restored

Update – 3:56am We had a device fail in Ignacio. We are currently in the process of replacing it right now.

Update – Location change

Update – This has been moved to Friday, 8/27/21 starting at 2:00 AM

Wednesday, 8/25/21, starting at 2:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Larkspur and Ignacio. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.

-Network Engineering

Moraga, Hercules, San Ramon, San Rafael, Tiburon – Intrusive Maintenance for Fusion and FlexLink Copper Services

Update – Maintenance was completed successfully

Update – Date Correction – Friday, 8/6/21, starting at 2:00 AM

Wednesday, 8/6/21, starting at 2:00 AM, we will be performing intrusive maintenance affecting Fusion and FlexLink copper customers in Moraga, Hercules, San Ramon, San Rafael and Tiburon. Expected down time within the maintenance window is approximately 30 min. The maintenance window is 2 hours.

-Network Engineering

Northern California Core Maintenance

Update 12:15am: This maintenance is now complete.

Monday, 7/19/21, starting at 11:59 PM, we will be performing maintenance on core routing equipment in the Ukiah area. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.

-Network Engineering