A very small subset of enterprise customers served out of San Francisco will experience a breif outage tonight at midnight due to routine system maintainence.
Expected downtime will be less than 5 minutes.
-Mike Tardif
-NOC
Category: Maintenance
Flexlink Intrusive Maintenance
This evening, between 3:00am and 4:00am, we will be performing intrusive maintenance on equipment serving Flexlink customers in San Francisco. Expected downtime is less than 15 minutes.
-Clay and Andrew
FlexLink Intrusive Maintenance
This evening, beginning at 2:00AM, we will be performing intrusive maintenance on equipment serving FlexLink customers in Santa Rosa. Expected downtime is less than 15 minutes.
-Matt
Fusion/FlexLink Intrusive Maintenance
Update(12:50AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the greater Los Angeles area. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Fusion/FlexLink Outage – San Jose Area
Update (12:58PM): A temporary workaround for customers served out of the San Jose CO affected has been implemented. Service should be restored for these customers at htis time.
Update (8:30AM): Att has a construction crew and splicers on site. Still no ETR given.
Update(9:30PM): Att has confirmed a fiber cut and are working towards a resolution. No ETR has been given yet.
Update (8:15PM): This appears to be a fairly substantial fiber cut in the San Jose area. I don’t have definitive confirmation from At&t at this point but all signs are pointing towards this. No ETR yet.
A portion of our customers are currently offline in the San Jose area. We are investigating the issue and will update this post once we know more.
– Robbie
Legacy DSL Maintenance
Update: All work is complete.
Tonight, August 27th, starting at 11:59pm, we will be performing updates on equipment serving a subset of Legacy DSL subscribers in the Los Angeles area. Expected downtime is 15 minutes.
– Joe @ System Operations
Fusion/FlexLink Intrusive Maintenance
Update (12:45AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Walnut Creek, Union City, San Ramon, San Leandro, Pleasanton, Martinez, Livermore, Lafayette, Hayward, Hercules, Fremont, Davis, Danville, Concord, Cordelia, Benicia, Bishop Ranch, and Sherman Oaks. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Fusion/FlexLink Intrusive Maitenance
Update (1:00AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Carlos, Redwood City, Palo Alto, Mountain View, Half Moon Bay, San Mateo, San Bruno, Menlo Park, Millbrae, Daly City, Burlingame, and Los Altos. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Fusion/FlexLink Intrusive Maintenance
Update (1:15Am): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Jose, Mountain View, Sunnyvale, Santa Clara, Milpitas, and Morgan Hill. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie
Fusion/FlexLink Intrusive Maintenance
Update(12:14AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Capitola, Aptos, and Tiburon. Expected downtime is less than 15 minutes. A small portion of customers may need to reboot their DSL modems after these code upgrades take place.
– Robbie