Update (12:58PM): A temporary workaround for customers served out of the San Jose CO affected has been implemented. Service should be restored for these customers at htis time.
Update (8:30AM): Att has a construction crew and splicers on site. Still no ETR given.
Update(9:30PM): Att has confirmed a fiber cut and are working towards a resolution. No ETR has been given yet.
Update (8:15PM): This appears to be a fairly substantial fiber cut in the San Jose area. I don’t have definitive confirmation from At&t at this point but all signs are pointing towards this. No ETR yet.
A portion of our customers are currently offline in the San Jose area. We are investigating the issue and will update this post once we know more.