Category: Member Tools

System Maintenance

Starting at 11:59pm SOC will be running system updates. The following services may experience brief interruptions:

  • Webmail
  • IMAP/POP3/SMTP
  • Customer MySQL databases
  • IPv6 tunnels
  • FTP
  • Membertools

Interruptions to individual services will be brief, and the Maintenance window is expected to last until 1am.

-Grant and SOC

Server Upgrades

Update: Maintenance complete.

Tonight at 10pm, Operations will be upgrading one of the servers responsible for handling account and web-based services. During this time, Member Tools and Sign-ups will be unavailable. The expected downtime is 30 minutes.

— Joe @ System Operations Team

Scheduled System Maintenance

Update: Maintenance complete.

Tonight at 11pm we will be performing updates to several systems; Impacted customer facing services will include mail and member tools.  Any interruptions to service should be brief and the maintenance should be completed within 1 hour. Thank you.

System Maintenance

Update: All updates were complete as of 1:00am this morning.

System Operations will be performing updates tonight starting at 11:59pm. The following services may be temporarily unreachable for a few minutes as servers are rebooted:

  • Member Tools
  • Webmail
  • Mail (IMAP/POP3)
  • Secure Hosting

— Joe and the SOC

Server Maintenance

Tonight, May 11th, at 11:59pm, Operations staff will be performing minor work on the server cluster which runs the Forums, Member Tools and Webmail. These sites may be unavailable for a short period as each server is taken offline in turn. We expect the work to take no more than 1 hour.

– Dexter, Joe, and Sysops Team

cdr maintenance

This maintenance is now complete. Everything should be functioning as normal.

Tonight (6-17-14) beginning at 8:00 pm we will be performing maintenance on our cdr server. Expected downtime is approximately 4 hours. During this time call detail records will be unavailable to view via our member tools.

-William

Server Updates

Update:

All work is complete as of 1:00am on Wednesday, April 9th.

Tonight, April 8th, at 11:59pm, System Operations will be updating and rebooting several systems, including load balancers. This may cause a brief interruption in any web-based services and mail.

— Joe and the SOC

Database Server Repair

Update: All work is complete as of 12:30am on March 16th.

Tonight, March 15th, at 11:59pm, Operations will be performing emergency maintenance on the database cluster to replace a suspected defective part. During this time, any web-based services such as Member Tools will be unavailable. Estimated time for repairs is no more than 30 minutes.

— Joe and the SOC

System updates

UPDATE: All work is complete.

 

Tonight at 11:59pm we will be preforming updates on several system clusters.  Impacted services include Member Tools, Webmail, mySQL databases, and customer sites. The downtime for each system is expected to be very brief.

 

Grant K.

System Operations

Database Server Upgrades

The System Operations group will be performing general maintenance and upgrades on Sonic.net’s internal database servers this Thursday, June 20th, at 11:40pm. Work is expected to be complete by 11:59pm. During this time, services such as Member Tools may be temporarily unavailable.

UPDATE:

Upgrades are complete as of 1:00AM on Friday, June 21st.

 

— Joe and the System Operations group