2/11/14 – 12:13AM PST – This maintenance is now complete.
Tonight at 11:59PM PST, we will be performing intrusive maintenance on equipment serving Fiber DIA customers in Northern California. The expected outage time for this should be less than 15 minutes.
-Tim J.
Tonight, beginning at 11:59 PM, we will be performing major maintenance on networking equipment that serves Fusion and FlexLink customers in the Healdsburg, Ukiah, Mendocino, and Fort Bragg areas. While users may experience brief moments on network instability, we do not anticipate any downtime as a result of this operation.
– Robbie and Tomoc
Update (12:41AM): This maintenance is now complete.
Tonight, starting at 11:59 PM, Â I will be performing further maintenance on a router that services FlexLink Long Range customers in the eastern Santa Rosa area. Downtime is expected to be less than 45 minutes.
– Robbie
Update (12:25AM) – This maintenance is now complete.
Tonight, starting at 11:59 PM, Â I will be performing emergency maintenance on a router that services FlexLink Long Range customers in the eastern Santa Rosa area. Downtime is expected to be less than 15 minutes.
– Robbie
Tonight beginning at 11:59PM PST we will be performing non-intrusive work on a router in our Santa Rosa datacenter. No customer impact is expected.
-Tim J.
Update (1:10AM) – This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing major work on equipment that provides power to parts of our phone switch. We do not expect any customer downtime as a result of this operation.
– Robbie
Update: 12/4/2013 – 2:15A PST – This maintenance is complete. Downtime for some customers may have been closer to 45 minutes, but all maintenance is complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Santa Rosa out of the SNRSCA11 central office. Expected downtime is 15-30 minutes for these customers.
-Tim J.
11/5/13 – 12:09AM PST – This maintenance is now complete.
Tonight at 11:59PM PST I will be performing maintenance on a portion of our voice network in Santa Rosa. No customer impact is expected and the maintenance should last between 15 and 30 minutes.
–Tim J.
Update (1:10AM) : This maintenance is now complete.
Tonight, October 21st, beginning at 11:59 PM, I will be performing maintenance on equipment that serves Fusion and Flexlink customers in the Santa Cruz, Aptos, and Watsonville areas.
– Robbie
We are currently experiencing issues with in and outbound calling through our voice platform. Our engineers are working on identifying and resolving the problem ASAP.
– Noc
Update: All call issues should be resolved as of around 1:50PM. We are presently working on a root cause analysis and will provide more information as it becomes available.