Category: Network

Major Core Power Work

Update (3:00AM):  This work has been successfully completed.

Tomorrow night, Tuesday October 15th, beginning at 11:00 PM, we will be performing major power work within a core datacenter in Northern California. While we expect no customer impact during this procedure, due to the length and nature of this operation we are starting earlier than normal but plan on taking on the potentially intrusive work after  midnight.

– Robbie and Nathan

Non-Intrusive Backbone & Voice Network Maintenance

Update: 4:08A PDT – This maintenance is complete.

Tonight, beginning at 11:59PM PDT, I will be performing maintenance on backbone equipment in San Jose, Palo Alto, Santa Rosa and San Francisco as well as maintenance to our voice network in Santa Rosa. This is the completion of the maintenance from 10/9/2013. No impact is anticipated to customer internet or voice traffic during this maintenance.

– Tim J.

Non-Intrusive Backbone Maintenance

Tonight, beginning at 11:59PM PDT, I will be performing maintenance on backbone equipment in San Jose, Palo Alto, Santa Rosa and San Francisco. No impact is anticipated to customer traffic during this maintenance.

– Tim J.

 

— UPDATE: Maintenance partially completed, remainder will be re-scheduled for another night.

Emergency Router Maintenance

Update (12:50AM) : This maintenance is now complete.

 

Tonight, beginning at 11:59 PM, I will be performing emergency maintenance to replaced a failed module in a core northern California router for our telecom platform. I do not expect any customer downtime as a result of  this procedure, although there may be a brief moment of routing instability as I bring the replaced module back online.

– Robbie

Network Instability in the North Bay

A malfunctioning fiber optic connection that is part of our core network between the north bay area telecom network, our Santa Rosa datacenter, and the rest of the bay area caused some network instability over the last 45 minutes or so. The problem has been located and mitigated at this point.

– Robbie and the NOC

Backbone Maintenance

Tonight, beginning at 11:59 PM, I will be performing further maintenance and upgrades on backbone equipment in the San Jose and Palo Alto areas for our telecom network. I do not expect any downtime as a result of this operation.

– Robbie

Backbone Maintenance

Tonight, beginning at 11:59, I will be performing maintenance and upgrades on backbone equipment in the San Jose and Palo Alto areas for our telecom network. I do not expect any downtime as a result of this operation.

– Robbie

Update: This maintenance is now complete.

Fusion/Flexlink Maintenance in Albany

Tonight, beginning at 11:59, we will be performing maintenance on equipment serving Fusion/Flexlink customers in the Albany area. We do not expect any customer downtime for this operation.

– Robbie and Tim

Fusion Outage – Albany

A issue with one of our DSLAMs in Albany had caused a subset of our customers in the area to go offline. We believe the issue to be resolved at this point.

– Robbie