UPDATE: This ended up get started at 1AM. Everything went as planned.
Tonight starting at 11pm we will be migrating some of our internal databases to a new host. We don’t expect any noticeable interruption during the migration.
-SOC
Category: SQL
System Maintenance
Update: Maintenance Complete
Tonight at 11:59 pm we will be running a maintenance window to apply software updates to multiple customer facing systems. The following services may experience brief interruptions:
- SMTP/IMAP/POP3
- Customer tools (Webmail, Membertools)
- Hosted MySQL Databases.
- IPv6 Tunnels
The maintenance window is expected to last 1 hour.
-SOC
System Maintenance
- Customer Database Hosting
- Customer facing tools (Membertools, Webmail)
We expect the interruptions to be brief.
-SOC
System Maintenance
UPDATE: Maintenance Complete
Tonight at 11:59pm, System Operations will be running maintenance updates on several customer facing systems. The following services may experience brief interruptions:
- Webmail
- Customer hosted websites
- VPN
- IPv6 Tunnels
The maintenance period is expected to last 1 hour.
-SOC
System Maintenance
Starting at 11:59pm SOC will be running system updates. The following services may experience brief interruptions:
- Webmail
- IMAP/POP3/SMTP
- Customer MySQL databases
- IPv6 tunnels
- FTP
- Membertools
Interruptions to individual services will be brief, and the Maintenance window is expected to last until 1am.
-Grant and SOC
System Maintenance
Update: All work has been completed.
The Operations team will be performing software updates to the customer database servers tonight, April 6th, at 11:59pm. The update process should take no more that 30 minutes. During this time, MySQL and PostgreSQL databases and any websites that use them (such as WordPress) may be unavailable.
— Joe and the System Operations Center
System Upgrades
Update: All work is complete.
Tonight, February 17th, at 11:59pm, we will be replacing a redundant network switch feeding our database and hosting servers. We do not anticipate any interruption to service, but there may be delays as connections are transitioned over.
— Joe and the Sonic SOC
Database Server Upgrade
*Update* All work is complete – customer databases should now be back up and functional.
This Thursday, Aug 22, from 12am to 1am, System Operations will be performing a memory upgrade to the customer SQL server. During the maintenance window, customer databases will not be reachable.
— Joe & the SOC
Database Latency
UPDATE: Customer databases and sites are back to normal.
Operations staff is currently acting on reports of slow database access on our customers’ websites. An update will be posted when access times are back to normal.
— Joe and the SOC
Server Maintenance
UPDATE: All maintenance has been completed.
Tonight, July 18th, from 11pm – 11:59pm, the System Operations group will be performing software upgrades on several servers.
During this time, email and databases may be briefly inaccessible or sporadic. Updates will be posted to the MOTD page at corp.sonic.net/status/.
— Joe and the SOC