Category: Upgrades

Sonic Telecom Core Router Maintenance

Update (1:52AM): Maintenance complete

Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

-Network Engineering

Ignacio – Fusion/FlexLink Intrusive Maintenance

Update (12:25AM): Maintenance complete

Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Ignacio and Novato. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers.

-Network Engineering

Santa Rosa – Fusion/FlexLink Intrusive Maintenance

Update (2:34AM): Maintenance complete

Beginning tonight at midnight, we will be performing upgrades on equipment serving a subset of Fusion and Flexlink customers in Santa Rosa. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers.

-Network Engineering

System Maintenance

 Staring tonight at 11:59pm we will be upgrading hardware in our VM platform. The following services may experience a brief period of instability:
  • Customer Database Hosting
  • Customer facing tools (Membertools, Webmail)

We expect the interruptions to be brief.

-SOC

Rohnert Park – Fusion/FlexLink Intrusive Maintenance

Update (1:57AM): Maintenance complete

Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Rohnert Park. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers.

-Network Engineering

Business Park Fiber – Intrusive Maintenance

Update (3:52AM) Maintenance complete.

Beginning tonight at midnight, we will be performing software upgrades on equipment serving fiber customers in the following Business Parks: Airport, North Dutton, Petaluma, and Sebastopol. This maintenance will not affect Northpoint or Brentwood Business Park Fiber customers. Expected downtime is approximately 15 minutes.

-Network Engineering

San Francisco (Sunset District) & Sebastopol – Fusion Fiber Intrusive Maintenance

Beginning tonight at midnight, we will be performing software upgrades on equipment serving a subset of Fusion Fiber customers in the Sunset District of San Francisco. During this maintenance window, we will also be upgrading Sebastopol. Downtime is expected to be less than 15 minutes.

Update(1:49pm): We are expanding our maintenance to include equipment serving customers in the Brentwood area.

Update(5:29am): Maintenance is now complete

-Network Engineering

Sonic Telecom Core Maintenance

Update (12:44AM): Maintenance complete.

Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

-Network Engineering

Sonic Telecom Core Maintenance

Update (1:08AM): Maintenance complete.

Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

-Network Engineering

Sonic Telecom Core Maintenance

Update (1:00AM): Maintenance complete

Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

-Network Engineering