Update: 3:11 AM Maintenance is complete.
November 13th, at 2:00 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 3 hours.
~Network Engineering
Update: 3:30 AM Maintenance has been completed.
October 3rd, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update: 3:30AM Maintenance is completed
June 7th, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. The window for this maintenance is 5 hours.
~Network Engineering
UPDATE: 11pm: Update completed.
On Monday, February 12th, starting at 9:30pm, we’ll be performing updates on the storage system used by email, voicemail, shell, and some of our websites. We don’t anticipate any downtime. These updates are expected to take 2 hours.
-SOC
Update: 5:06 AM Maintenance is completed.
Jan 16th, 2024, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. Access to commportal.sonic.net will be impacted during the maintenance window. The window for this maintenance is 6 hours.
~Network Engineering
Dec 12 through Dec 15, 2023, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. Access to commportal.sonic.net and to voice mail will be impacted for a few seconds during the maintenance window. The window for this maintenance is 5 hours each night.
~Network Engineering
Update: 3:00 AM maintenance is complete.
Oct 23rd, 2023, at 12:01 AM we will be performing maintenance on our phone switch. No voice service interruptions are expected as a result of this maintenance. Access to commportal.sonic.net will be impacted during the maintenance window. The window for this maintenance is 5 hours.
~Network Engineering
Update: 4:28 AM Maintenance is complete. Some people may have had issues connecting to commportal.sonic.net during the maintenance window. We are working with the vendor to determine the root cause of this issue.
Oct 5th, 2023, at 12:01 AM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 5 hours.
~Network Engineering
Update – (12:45am) Maintenance is complete.
Feb 6th, 2023, at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering
Update – (12:30am) Maintenance is complete.
Update – This will be performed, tomorrow on Feb 2nd, at 11:59 PM
Feb 1st, 2023, at 11:59 PM we will be performing maintenance on our phone switch. No service interruptions are expected as a result of this maintenance. The window for this maintenance is 4 hours.
~Network Engineering