Update(2:33AM): Maintenance is now complete. A small subset of customers may have experienced interruption in voice service during the maintenance.
Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion Fiber customers in the Richmond District of San Francisco. Expected downtime for this operation is about 5 minutes.
-Network Engineering
Update (1:42AM): Maintenance complete.
Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion Fiber customers in the Sunset District of San Francisco. Expected downtime for this operation is about 5 minutes.
-Network Engineering
Update (1:38AM): Maintenance Complete
Beginning tonight at midnight, we will be performing upgrades on equipment serving a small subset of Fusion and Flexlink customers in San Francisco. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers. This maintenance will not affect any Fusion Fiber customers.
-Network Engineering
Update (12:42AM): Maitenance complete.
Beginning tonight at midnight, we will be performing upgrades on equipment serving a subset of Fusion and Flexlink customers in San Francisco. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers. This maintenance will not affect any Fusion Fiber customers.
-Network Engineering
Update(11:02pm) – Maintenance Complete.
Beginning tonight at 11pm I will be upgrading config for all ATA’s for FTTN customers. Â This will cause the ATA to be temporarily unavailable as it upgrades for about 5-10 minutes. Â The upgrade process will not initiate if you are on a call at that time, so there should not be any dropped calls. Â ATA’s check their config every hour so this process should not start until midnight.
Thank you
-Brandon
Update (1:56AM): Maintenance complete
Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Petaluma. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers.
-Network Engineering
Update (1:13AM): Maintenance complete
Beginning tonight at midnight, we will be performing upgrades on equipment serving Fusion and Flexlink customers in Ukiah. Expected downtime for this operation can be up to 2 hours, but is typically less than 30 minutes for most customers.
-Network Engineering
Update: The server is back online.
Our database server which handles call statistics and reporting is currently offline due to an issue during routine maintenance. Until fixed, call records will not available via Member Tools. We are working to bring the server online.
Tonight, 11/2/2016 at 7pm we will be updating the equipment that runs Commportal for our Enterprise Flexlink Hosted Voice services.  During this time you will not be able to log into Commportal or access commportal from Member Tools.  This will not impact phone calls.  The maintenance window is 1 hr, expected downtime is 15 minutes.
Network Engineering
Update(7:42pm) – Maintenance is now complete.
Update (1:38AM): Maintenance complete
Beginning tonight at midnight, we will be performing maintenance on equipment serving a subset of Fusion and FlexLink customers in San Francisco and Oakland. This maintenance is for copper based services only, and Fusion Fiber customers will be unaffected. Downtime is expected to be about 15 minutes.
-Network Engineering