Sonic Fusion Intrusive Maintenance – San Francisco

Update – Work was completed within the maintenance window.

Starting tonight at midnight we will be preforming maintenance on a subset of fusion customers in the San Francisco area.  Expected downtime is around 20 minutes as a piece equipment reboots.  The maintenance window for tonight is till 4 am.

Network Engineering

System Maintenance

Update: Maintenance complete.

Tonight at 11:59pm we will be running software updates on multiple customer facing systems. The following services may experience brief interruptions:

  • Membertools
  • Wiki
  • Forums
  • Webmail
  • Signups at sonic.com

-SOC

Sonic Telecom Core Maintenance

Update (12:43AM): Maintenance complete.

Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

-Network Engineering

Core Network Maintenance

Beginning tonight at midnight, we will be performing maintenance on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

Update(1:29AM): Maintenance complete

-Network Engineering

Sonic Telecom Core Maintenance

Update (12:30AM): Maintenance complete.

Beginning tonight at midnight, we will be performing software upgrades on core network equipment in Northern California. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

-Network Engineering

Sonic Telecom Core Maintenance

Update (12:22AM): Maintenance complete.

Beginning tonight at midnight, we will be performing software upgrades on core network equipment in San Jose, CA. Because traffic is expected to route around the affected equipment, no customer downtime is expected.

-Network Engineering

System Maintenance

UPDATE: Complete

 

Tonight at 11:59pm we will be running software updates on multiple customer facing systems. The following services may experience brief outages:

  • SMTP/POP3/IMAP
  • Customer Web Hosting
  • Membertools
  • Webmail
  • IPv6 Tunnels
  • VPN

-SOC

SMTP maintenance

UPDATE: complete.

Our SMTP servers will be under maintenance tonight to receive software updates and reissued SSL certificates. There may be brief interruptions to outgoing mail starting now and lasting a few minutes.

-SOC