System Maintenance

UPDATE: Maintenance complete.

Starting tonight at 11:59pm, SOC will be running system updates. The following services may experience brief interruptions:

  • Customer web hosting
  • IMAP/POP3/SMTP
  • Open VPN
  • IPv6 Tunnels

An update will be posted when the maintenance is complete.

SOC

Healdsburg – Core Network Maintenance

Beginning tonight at midnight, we will be performing maintenance on core network equipment in Healdsburg, CA. Although end to end connectivity should not be affected, customers may experience a brief period of routing instability. This maintenance is expected to last about 15 minutes.

– Network Engineering

Routing Issues – LA Area

We are currently seeing routing issues with a major transit provider in the LA area, that may have caused some connectivity issues for users trying to reach destinations in the area. We are working with the provider on a resolution while we route around the issue.

  • Noc

SSE Intrusive Maitenance

Update (12:39AM): Maintenance complete.

Beginning tonight, at midnight, we will be performing maintenance on Sonic Switched Ethernet circuits. The maintenance window for this procedure is 3 hours, but downtime is not expected to be more than 30 minutes.

  • Network Engineering

San Francisco – Fusion Fiber Maintenance

Wednesday, September 14th at 6:00am we will be performing intrusive maintenance on our Fiber network in the Sunset district. This maintenance may affect connectivity for Fiber services on 26th, 28th, and 29th avenues. Downtime is expected to be less than an hour.

– Dan and Brian

Update: 6:15am – Maintenance is complete and service is restored.

Sonic Core Voice Maintenance

Tomorrow night, September 14th at midnight, we will be upgrading a piece of core voice equipment.  During this time we do not expect any interruption in voice services. Estimated maintenance time is 2 hours.

-Network Engineering

Update (12:10am) Maintenance complete.

Chico area Legacy DSL Outage

Update 2:34am: Service has been restored.

 

We are currently experiencing an outage affecting legacy DSL users in the Chico area. The issue is still being investigated and we will update this message once we have an ETR.

  • Michael

Usenet service ended

Usenet access was one of the very first things that Sonoma Interconnect (SONIC) provided when Scott and I launched the service in 1994. Back then, “Sonic.net” provided dialup Linux shell access, with access to email, FTP, telnet, Gopher, and Usenet discussion groups. The Usenet feed was delivered to a single dedicated Linux server via a satellite downlink at 19.2kbps, and the content was stored on a RAID array of a couple full-height 5.25″ hard disk drives. We were able to retain text content for months, and binary content for a few weeks.

Today a Usenet full feed is over 24TB (terabytes) of content per day, requiring a significant amount of equipment, bandwidth, power and staff to manage a complete Usenet service. Sonic’s current platform simply cannot keep up, and has a significant cost to maintain as older hardware fails. And today, only about 300 Sonic members use Usenet, so it is not viable to make a significant investment in a new Usenet platform, when far better commercial Usenet services are available elsewhere. (Put another way: it is better to put our limited financial and staff resources into building more last-mile fiber infrastructure, rather than replicating a free or commercial Usenet service which can be found elsewhere online. Binary access can be purchased from a variety of online Usenet service providers.)

Sonic members can find free text-only Usenet access at:
http://groups.google.com/
http://www.eternal-september.org/

(Never heard of Usenet? You’re not alone! Most Internet users see “the Internet” as simply websites, email, and apps. To learn about the Usenet, see: https://en.wikipedia.org/wiki/Usenet)

-Dane