Fusion/FlexLink Intrusive Maintenance

Beginning tonight at midnight I will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Anaheim.  Expected downtime is around ~1 hour.

-Brandon

 

Maintenance is taking a little longer than expected, extending the estimated time out another hour.

-Brandon

 

Maintenance is now complete, thank you

-Brandon

Server Maintenance

Tonight, May 11th, at 11:59pm, Operations staff will be performing minor work on the server cluster which runs the Forums, Member Tools and Webmail. These sites may be unavailable for a short period as each server is taken offline in turn. We expect the work to take no more than 1 hour.

– Dexter, Joe, and Sysops Team

Voicemail & MemberTools Outage

A regular automatic system update applied at 04:56AM this morning broke the Fusion Voicemail application services, including the internal RPC services used by the Membertools to check the status of a user’s Voicemail account.   The simple fix was applied at 8:28AM once the issues were brought to our attention.  During this period calls to Voicemail resulted in a fast-busy and mebertools logins would return a blank page.  Unfortunately, our monitoring did pick up the failure but the alert wasn’t recognized as a service impacting issue.  -Kelsey

Fusion/FlexLink Intrusive Maintenance

Beginning tonight at midnight I will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in the East Bay and a small subset of customers in Santa Ana.  Expected downtime is around 45 minutes.

-Brandon

 

Maintenance is now complete

-Brandon

Berkeley Fusion Outage

A portion of Fusion customers in the Berkeley area may have experienced trouble accessing the Internet this afternoon over the last 30 minutes or so. All connectivity is restored at this point.

– Robbie