Between 5:00 pm yesterday and 9:00 am today, customers may have experienced intermittent DNS failures or slower than normal name resolution. At 9:00 am this morning we noticed a configuration failure on one of our name server clusters. We immediately disabled the cluster which allowed traffic to flow over to our other redundant cluster. We have since addressed the issue and restored the cluster to working service. We are currently investigating our monitoring procedures to identify why this issue wasn’t detected earlier and to make sure it doesn’t happen again. We apologize for any inconvenience this may have caused.
– William & Kelsey