We are currently experiencing inbound calling issues into our network. We are working to resolve this issue as soon as possible.
Update 10:15pm : We are still currently working to resolve this.
Update 12:21am: Currently still working on resolving the issue.
Update: 11/19 – 4am: Currently still working on a full resolution. Some customers have been restored.
Update: 3:33pm. All customers have been restored.
Tonight, November 18, starting at 11:59pm, we will be performing maintenance on equipment serving Fusion and FlexLink services in eastern Santa Rosa. Expected downtime is less than 25 minutes.
Update: Maintenance complete
-Tomoc
Tonight, November 18, starting at 11:59pm, we will be performing maintenance on equipment serving a subset of legacy DSL subscribers in northern California. Expected downtime is less than 10 minutes.
Update: Maintenance complete. Due to an equipment issue, a small set of customers was down for up to 18 minutes.
-Tomoc
Due to issues with a router in a San Francisco pop, customers in this pop will be experiencing a brief 5-10 minute outage
-Tim J.
12:35AM PST – This maintenance is now complete.
Tonight beginning at 11:59PM PST we will be performing maintenance on several routers in the bay area. No customer impact is expected from this maintenance.
-Tim J.
Update (1:15AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in the North Bay area, ranging from San Rafael to Fort Bragg. Expected downtime is less than 15 minutes.
– Robbie
This evening a large DDoS attack directed at a host in our datacenter temporarily disrupted customer access to sonic services. The attack was quickly mitigated and services restored.
– Robbie
Update (12:55AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in the Sacramento area. Expected downtime is less than 15 minutes.
– Robbie
Tonight at 11:59 pm we will be pushing updates to servers in our mail cluster. The following services may experience brief interruptions:
Any interruption of service will be brief.
-Grant and SOC
Tonight at midnight there will be a brief (5-10 minute) outage for a very small subset of FlexLink Ethernet users in Commerce, CA.
Most users locate in Commerce with this service will be unaffected.