12:35AM PST – This maintenance is now complete.
Tonight beginning at 11:59PM PST we will be performing maintenance on several routers in the bay area. No customer impact is expected from this maintenance.
-Tim J.
Fusion/FlexLink Intrusive Maintenance
Update (1:15AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in the North Bay area, ranging from San Rafael to Fort Bragg. Expected downtime is less than 15 minutes.
– Robbie
Sonic Services Temporarily Unavailable
This evening a large DDoS attack directed at a host in our datacenter temporarily disrupted customer access to sonic services. The attack was quickly mitigated and services restored.
– Robbie
Fusion/FlexLink Intrusive Maintenance
Update (12:55AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in the Sacramento area. Expected downtime is less than 15 minutes.
– Robbie
Mail cluster update
Tonight at 11:59 pm we will be pushing updates to servers in our mail cluster. The following services may experience brief interruptions:
- IMAP/POP3 mail retrieval.
- SMTP
Any interruption of service will be brief.
-Grant and SOC
FlexLink Ethernet Planned Maintenence – Commerce, CA
Tonight at midnight there will be a brief (5-10 minute) outage for a very small subset of FlexLink Ethernet users in Commerce, CA.
Most users locate in Commerce with this service will be unaffected.
ATM Outage in Chico
Today, November 5, at 11:56am, an ATM aggregation circuit serving Legacy DSL subscribers in the Chico area went down. We are working with the circuit provider to restore service as quickly as possible.
-Tomoc
Non-intrusive Voice Maintenance
10/31/14 12:37AM PDT – This maintenance is now complete.
Tonight beginning at 11:59PM PDT we will be performing software upgrades on portions of our voice network serving hosted PBX customers. This maintenance will not be service impacting and is expected to last 1-2 hours.
-Tim J.
Fusion/FlexLink Intrusive Maintenance
Update(1:15AM): This maintenance is now complete. A small group of customers in Oakland and Albany are currently offline due to card failures during the upgrades. A technician will be dispatching early this morning to replace the failed cards.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in the east bay area. Expected downtime is less than 15 minutes.
– Robbie
Fusion/FlexLink Intrusive Maintenance
Update(12:50AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in San Jose, Santa Cruz, and the surrounding areas. Expected downtime is less than 15 minutes.
– Robbie