Update (1:15AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in the North Bay area, ranging from San Rafael to Fort Bragg. Expected downtime is less than 15 minutes.
– Robbie
This evening a large DDoS attack directed at a host in our datacenter temporarily disrupted customer access to sonic services. The attack was quickly mitigated and services restored.
– Robbie
Update (12:55AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in the Sacramento area. Expected downtime is less than 15 minutes.
– Robbie
Tonight at 11:59 pm we will be pushing updates to servers in our mail cluster. The following services may experience brief interruptions:
Any interruption of service will be brief.
-Grant and SOC
Tonight at midnight there will be a brief (5-10 minute) outage for a very small subset of FlexLink Ethernet users in Commerce, CA.
Most users locate in Commerce with this service will be unaffected.
Today, November 5, at 11:56am, an ATM aggregation circuit serving Legacy DSL subscribers in the Chico area went down. We are working with the circuit provider to restore service as quickly as possible.
-Tomoc
10/31/14 12:37AM PDT – This maintenance is now complete.
Tonight beginning at 11:59PM PDT we will be performing software upgrades on portions of our voice network serving hosted PBX customers. This maintenance will not be service impacting and is expected to last 1-2 hours.
-Tim J.
Update(1:15AM): This maintenance is now complete. A small group of customers in Oakland and Albany are currently offline due to card failures during the upgrades. A technician will be dispatching early this morning to replace the failed cards.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in the east bay area. Expected downtime is less than 15 minutes.
– Robbie
Update(12:50AM): This maintenance is now complete.
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment serving Fusion and FlexLink customers in San Jose, Santa Cruz, and the surrounding areas. Expected downtime is less than 15 minutes.
– Robbie
Update (12:39AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in San Carlos, Redwood City, Palo Alto, Mountain View, Half Moon Bay, San Mateo, San Bruno, Menlo Park, Millbrae, Daly City, Burlingame, and Los Altos. Expected downtime is less than 15 minutes.
– Robbie