Update: These customers are now be back online.
A small portion of legacy DSL customers are currently offline in the bay area due to a failed optical port in our network. We are currently in the process of migrating those customers off of the failed port to restore service asap.
– Robbie
Update (12:40AM): This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Larkspur. Expected downtime is less than 15 minutes.
– Robbie
Update(9:45AM): The failed router has been replaced and all affected customers are now back online.
Update (7:00AM): We are working on getting a entire chassis replacement to this location at this time. A technician is en route but we dont quite have a firm ETR yet.
A small portion of customers in the LA/Sunset Blvd area are currently offline due to trouble with a router in the area. We are currently investigating the cause of the problem and will update this motd once we have a ETR.
– Robbie
Update (2:33AM); This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Ukiah. Expected downtime is less than 15 minutes.
– Robbie
Tonight, starting at 11:59PM, ATT will be performing intrusive maintenance on an aggregation circuit serving legacy DSL and FRATM circuits in the Salinas area. Expected downtime is less than two hours.
-Tomoc
Update (1:00AM) : This maintenance is now complete.
This evening, beginning at 11:59PM, we will be performing intrusive maintenance on equipment serving Fusion and FlexLink customers in Forestville. Expected downtime is less than 15 minutes.
– Robbie
Tonight, beginning at 11:59 PM, we will be performing maintenance on equipment that serves a portion of legacy DSL customers in both northern and southern California. Expected downtime is less than 10 minutes.
– Robbie
Tonight, April 28, starting at 11:59PM, we will be performing maintenance on aggregation gear servicing a subset of Fiber DIA subscribers. Expected downtime is less than 30 minutes.
Update: No customer traffic was affected during this maintenance window. Due to unforeseen circumstances, this maintenance is being postposed until the night of April 30, starting at 11:59PM.
Update: Maintenance complete.
– Tomoc and Robbie
Tonight (4/22/2014) beginning at 11:59PM PDT we will begin performing a software upgrade on portions of our voice network in Santa Rosa. No customer service impact is expected from this.
-Tim J.
Tonight, April 12, starting at 11:59PM, we will be performing intrusive emergency maintenance on equipment serving Fusion and FlexLink customers in the Cotati area. We estimate this maintenance will be completed within two hours.
-Tomoc and Clay