Update(9:45AM): The failed router has been replaced and all affected customers are now back online.
Update (7:00AM): We are working on getting a entire chassis replacement to this location at this time. A technician is en route but we dont quite have a firm ETR yet.
A small portion of customers in the LA/Sunset Blvd area are currently offline due to trouble with a router in the area. We are currently investigating the cause of the problem and will update this motd once we have a ETR.
– Robbie