Oakland – Fiber Intrusive Maintenance

Update 10/13/22: This maintenance is now complete
Wednesday (10/12/22), starting at 11:59PM, a subset of customers in the Oakland area will experience a brief service interruption while we perform some maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 4 hours.

Enterprise SSE Intrusive Maintenance

Update 10/10/22 12:45AM: Tonight’s maintenance is successfully completed.

Monday, 10/10/22, starting at 11:59 PM, we will be performing maintenance on equipment serving our SSE platform. This maintenanc1e window is 4 hours with expected downtime of 60 minutes.

-Network Engineering

Cloverdale/Petaluma/Sebastopol – Fusion DSL and Flexlink Ethernet Intrusive Maintenance

Update 3:04AM: This maintenance is now complete.

Monday(10/10/22) evening, starting at 11:59PM, Fusion DSL and Flexlink Ethernet customers in the Cloverdale/Petaluma/Sebastopol areas will experience a brief service interruption while we perform some maintenance. The expected down time is about 15-30 minutes while the equipment upgrades. The maintenance window will be 2 hours.

– Network Engineering

Oakland – Fiber Intrusive Maintenance

Update 10/7/22 2:46AM: Tonight’s maintenance is successfully completed.

Friday (10/7/22), starting at 1:00AM, a subset of customers in the Oakland area will experience a brief service interruption while we perform some maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 2 hours.

– Network Engineering

Santa Rosa Residential Fiber Intrusive Maintenance

update(12:24AM) IPv6 is now enabled.  If you experience any issues please reach out to our support team for assistance.

Wednesday, 10/5/2022 at 11:59 PM we will be enabling native IPv6 support in Santa Rosa for our fiber customers. This will be deployed in a dual-stack configuration that supports the IA-PD standard. Our SmartRG and Eero rental devices are fully compatible and will work in their standard configuration. No customer impact is expected. The maintenance window will be 4 hours.

–  Network Engineering

Healdsburg – Fusion DSL and Flexlink Ethernet Intrusive Maintenance

Update 2:47AM: This maintenance is now complete.

Tuesday(10/4/22) morning, starting at 2:00 AM, customers in the Healdsburg area will experience a brief service interruption while we perform some maintenance. The expected down time is about 15-30 minutes while the equipment upgrades. The maintenance window will be 2 hours.

– Network Engineering

Oakland – Fiber Intrusive Maintenance

Update 10/4/22 2:47AM: Tonight’s maintenance is successfully completed.

Tuesday (10/4/22), starting at 1:00AM, a subset of customers in the Oakland area will experience a brief service interruption while we perform some maintenance. The expected down time is about 30 minutes while the equipment upgrades. The maintenance window will be 2 hours.

– Network Engineering

Mountain View – Emergency Intrusive Maintenance

Update – 1:05am Maintenance complete

Thurssday (9/29/22), starting at 11:59AM, customers in the Mountain View area will experience a service interruption while we perform some maintenance. The expected down time is about 1 hour while the equipment is replaced. The maintenance window will be 4 hours.