Update: The OpenVPN service is now back online.
Tonight, June 1st, at 11pm, System Operations will take our OpenVPN (ovpn.sonic.net) service down briefly to make configuration changes. This should take no longer than 30 minutes.
Northern California Core Maintenance
Update 5/26 12:33AM: Maintenance successfully completed for tonight.
Tonight (5/25) at 11:59PM, we will be performing maintenance on core routing equipment that is part of our bay area ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.
-Network Engineering
Milpitas Outage
Today at 5/24/21 4:54PM, we began experiencing network connectivity issues to Milpitas. Services were restored at 5:58PM.
– Sonic NOC
San Francisco – Fusion Fiber Intrusive Maintenance
Update 5/25/21 3:35A: This maintenance is now complete.
Tomorrow night (5/25/21), starting at 2:00 AM, a small subset of customers in the San Francisco area will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes. The maintenance window will be 4 hours.
– Network Engineering
Northern California Core Maintenance
Update 5/19 12:40AM: Maintenance successfully completed for tonight.
Tonight (5/18) at 11:59PM, we will be performing maintenance on core routing equipment that is part of our bay area ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.
-Network Engineering
Northern California Core Maintenance
Update 5/18 12:40AM: Maintenance is complete for tonight. A short unexpected 2-3 minute service interruption may have been experienced by colocation customers.
Tonight (5/17) at 11:59PM, we will be performing maintenance on core routing equipment that is part of our bay area ring. We do not expect this work to cause any customer impact. The maintenance window is open until 4am.
-Network Engineering
System Maintenance – OpenVPN Service
UPDATE: This work is now complete.
Tonight, May 11th, at 11pm, System Operations will take our OpenVPN (ovpn.sonic.net) service down briefly to make configuration changes. This should take no longer than 30 minutes.
— Joe @ System Operations
Sonic Fiber Network Maintenance
Update 5/13/21 2:30AM: This maintenance is now complete.
Tuesday, 05/13/21, starting at 2:00 AM, we will be performing intrusive maintenance affecting residential and small business Fusion Fiber service in the San Carlos area. Expected telephone and internet access downtime within the maintenance window is approximately 30 min. The maintenance window is 2 hours.
San Bruno – Fusion DSL Intrusive Maintenance
Update 12:13AM: This maintenance is now complete.
Tonight, starting at 11:59 PM, a small subset of customers in the San Bruno area will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 2 hours.
– Network Engineering
Los Angeles – Fusion DSL Intrusive Maintenance
Update 12:12AM: This maintenance is now complete.
Tonight, starting at 11:59 PM, a small subset of customers in the Los Angeles area will experience a brief service interruption while we perform some maintenance. The expected down time is about 15 minutes while the equipment reboots. The maintenance window will be 2 hours.
– Network Engineering