Update: Maintenance is complete.

Tonight at 11pm we will be performing maintenance on various systems including mail servers and custom hosting servers. We expect any downtime to be minimal and hope to complete the maintenance within 2 hours.

Update as of 3:20am - This maintenance has completed successfully.

Tonight, between 11pm and 4am we will be performing routine system maintenance on copper based services for very small subsets of customers in the following areas: Santa Rosa, Cotati, Petaluma, and Ukiah. Expected impact is 2-5 minutes of connectivity interruptions that will resolve automatically.
- Network Engineering

On Thursday night (5/2/2019) between 12a and 4am we will be performing intrusive network upgrades copper based services for customers in the following areas: San Rafael, Colma. Expected impact is 30-60 minutes per city of connectivity interruptions that will resolve automatically.
- Network Engineering

Update @ 3:35am
This maintenance is complete.

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On Thursday night (5/2/2019) between 11pm and 4am we will be performing routine system maintenance on copper based services for very small subsets of customers in the following areas: Santa Rosa, Cotati, Petaluma, and Sausalito. Expected impact is 2-5 minutes of connectivity interruptions that will resolve automatically.
- Network Engineering

2:00AM This maintenance has been postponed due to unforeseen circumstances.

Tomorrow (5/02/19) at 11:59PM, we will be performing upgrades on equipment serving Fusion Fiber and FlexLink Fiber customers in the Sunset District of San Francisco. We do not expect any customer impact during this work. Our maintenance window will last up to 4:00AM. An update will be provided on completion.

-Network Engineering

Update @ 3:27am
This maintenance is complete.

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On Wednesday night (5/1/2019) between 11pm and 4am we will be performing routine system maintenance on copper based services for very small subsets of customers in the following areas: San Francisco and Oakland. Expected impact is 2-5 minutes of connectivity interruptions and loss of DSL sync that will resolve automatically.
- Network Engineering

Update @ 4:00am
This maintenance is complete.


Tonight, between 11pm and 4am we will be performing routine system maintenance on copper based services for very small subsets of customers in the following areas: Sunnyvale, Mountain View, and Santa Cruz. Expected impact is 2-5 minutes of connectivity interruptions and loss of DSL sync that will resolve automatically.
- Network Engineering

Update: Maintenance complete.

Tonight beginning at 11pm we will be performing maintenance to various systems including Webmail, Members Tools, and our VPN server. We expect to complete the maintenance within 2 hours, and any downtime for impacted services should be brief.

4/16/19

Will be a reboot of some fiber equipment in San Francisco at 11:59PM. Downtime should be less then an hour.